City of Heroes: Live Forum Archive

DNS Issue at NCSoft?

Bionic_Flea

By Bionic_Flea,
Posted on: 2010-05-13 06:49 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

nslookup
> server ncdns01.ncsoft.com
Default server: ncdns01.ncsoft.com
Address: 206.127.155.162#53
> 216-107-254-198.plaync.com
Server: ncdns01.ncsoft.com
Address: 206.127.155.162#53

** server can't find 216-107-254-198.plaync.com: NXDOMAIN
>

(I receive the same response from Google's public DNS servers, and my own, and my ISP's.

I can't connect at all - pulled this address with TCPView from Sysinternals by watching the launcher try to connect to it and fail repeatedly.

Server page says everything is up.

Tried resetting router; actually did those nslookup tests from a completely different machine just in case.

If I tracert to the IP *indicated* in the name, it goes. The name won't resolve, however.

Thoughts?

 

Posted

Update: If I modify my own hosts file and add that server, I connect immediately. This *appears* to be completely on NCSoft's end, specifically in DNS.

 

Posted

The servers went down for maintenence earlier today. You might have caught them in that window.

50s: Inv/SS PB Emp/Dark Grav/FF DM/Regen TA/A Sonic/Elec MA/Regen Fire/Kin Sonic/Rad Ice/Kin Crab Fire/Cold NW Merc/Dark Emp/Sonic Rad/Psy Emp/Ice WP/DB FA/SM

Overlord of Dream Team and Nightmare Squad

 

Posted

Well, I don't think that's the case. It's possible, but it would have had to be within the 60 second or so window that it took me to put that entry in the hosts file and try again.

This all happened at about 6:49am PST to 6:52am PST (the time of my second post, when I'd gotten in by tweaking my hosts file).

Can someone else confirm that the servers were in process of coming back up at that time? I'd checked server status prior to my 6:49am PST post, and they were listed as up with no *scheduled* downtime today. I was well outside the window of the weekly possible downtime.

Anyway, at work - I'll check tonight, and imagine it'll be all better.