game crashing when making demon MM


Aett_Thorn

 

Posted

I'm trying to make a demon summoning MM and client crashes every time - can choose powers, costumes, etc, but when I get to the point of entering the game, crash. I can login to existing characters fine.

Ideas?


 

Posted

Going into the tutorial or main game?

(I've made two, one into tutorial, one into mercy, no issues.)

Since you're getting into the new graphics, try the "Safe mode" checkbox on the updater. Resets everything to minimums, true, but worth a shot.


 

Posted

Quote:
Originally Posted by Memphis_Bill View Post
Going into the tutorial or main game?

(I've made two, one into tutorial, one into mercy, no issues.)

Since you're getting into the new graphics, try the "Safe mode" checkbox on the updater. Resets everything to minimums, true, but worth a shot.
Don't even get the choice -- crashes right before I get to the option of entering a name.

And same exact behavior with safe mode.


 

Posted

ouch. Delete cohchecksum and let it revalidate, perhaps? (Still suggest trying the safe mode checkbox, though. I'm suspecting if it's not a bad file, we're looking at somethign graphics related.)


 

Posted

Stupid question time!

Are you actually supposed to be able to create a Demon MM? Meaning, did you pre-purchase Going Rogue?


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Just tried the deletion of the checksum file. No luck.

And yes, I already prepurchased and have a DP (or 3) on live, so that shouldn't be the issue.

And actually now I realize the problem concerns making *any* MM not just demon. I can login to existing MM's just fine but client crashes when I try to make a new one. I can make other AT's just fine.

As Alice would say, curiouser and curiouser.


 

Posted

ok. Yeah, that makes no sense at all to me. (Well, somewhat does - do you see the ID screen, but crash when you try to enter, or do you not see that ID screen at all?)

... well, wait, no, that doesn't make sense. Was thinking of it making the representation of the character for the ID screen, but if that were the case, I'd expect it to do it for all ATs.

Didn't see, did you try safe mode? (Not of windows, just updater. Checkbox on the second screen, left of the "I agree" button.)


 

Posted

Quote:
Originally Posted by Memphis_Bill View Post
ok. Yeah, that makes no sense at all to me. (Well, somewhat does - do you see the ID screen, but crash when you try to enter, or do you not see that ID screen at all?)

... well, wait, no, that doesn't make sense. Was thinking of it making the representation of the character for the ID screen, but if that were the case, I'd expect it to do it for all ATs.

Didn't see, did you try safe mode? (Not of windows, just updater. Checkbox on the second screen, left of the "I agree" button.)
I do not see the ID screen at all. I even tried to shortcut to it by clicking the "Register" mousetrail up top instead of clicking "next" all the way through.

And yes tried safemode.

Upon further testing, I have found that this affects more than just mm's -- the client crashes when making a variety of different toons, but some go through just fine.

But I can log into any existing character no problem. Makes no sense to me. I did email ncsoft support so we'll see if they have any ideas.

Thanks for the ideas!


 

Posted

I have this same exact problem except I'm trying to make an Arachnos Soldier. I've done everything everyone said to do. Safe Mode,Delete check sum, etc. I can still get on everyone of my other toons fine though. This problem is very frustrating.