May have been answered already but...


Chad Gulzow-Man

 

Posted

Just in case it hasn't, I wanted to ask our experts if they can explain what might be going on here. I am not trying to offend any forum nazis who might be itching to yell at me for cross-posting and what not, and no, I have not received an invitation to any closed beta tests for Demon Summoning, Issue 17, or Going Rogue. I am just looking for some kind-hearted expert to help answer what is going on in the link and how to resolve it.

Thanks in advance, mighty heroes and villains.


My new Youtube Channel with CoH info
You might know me as FlintEastwood now on Freedom

 

Posted

Ok first off make sure you run the Updater as Administrator and that your firewall isn't blocking the Updater.

(Also I should clarify that even if you're the only User on your Win 7 comp, you must still right click the desktop shortcut and select "Run as Administrator.")

If that doesn't work delete your CoH Test folder, then make a copy of the CoH desktop shortcut (name it CoH-Test or some such) and add (space)-test to the end of "C:\Program Files (x86)\City of Heroes\CohUpdater.exe" under properties (right click on the desktop shortcut to access properties).

Next run the Updater; after it runs for a second it should create a new CoH Test folder, which will be under Local Disk C: Program Files (x86) by default in Win 7 64 bit. Close the Updater and copy+paste the contents of your CoH folder (which should be in the same directory) to the CoH Test folder.

Run the Updater again (make sure to run it as administrator). It should do a quick repair and update your test client to the latest CB version.

Sorry if you've tried this already; if it doesn't work post back and we'll try something else.


 

Posted

Yeah all of that was done in the link, but I appreciate any additional help! Also, this weekend I tried it on my wife's old PC, which still had the test client intact from last year on an XP 32 bit install. Same results.


My new Youtube Channel with CoH info
You might know me as FlintEastwood now on Freedom

 

Posted

So as I understand it your Updater is stuck in a loop? Have you tried (after completely removing your CoH Test folder) to clear out any registry entries related to the CoH Test Client?

Also, you really should email support if you haven't already.


 

Posted

Also as someone else said in your other thread, it is CB atm so there could just be something wrong with the Updater. People were having trouble patching late last week, and now one of the Training Rooms is down.

The fact that it's not running on two completely different computers, and one with the Client already installed from previous versions, leads me to believe that it's an issue with their servers.


 

Posted

Quote:
Originally Posted by D4nnYb0Y View Post
The fact that it's not running on two completely different computers, and one with the Client already installed from previous versions, leads me to believe that it's an issue with their servers.
Or something is up with your network provider. Or, even more likely, you've got the same antivirus/firewall software on both machines and you've configured them to work properly with the live servers but not the test server.


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

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Quote:
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Posted

Quote:
Originally Posted by Chad Gulzow-Man View Post
Or something is up with your network provider. Or, even more likely, you've got the same antivirus/firewall software on both machines and you've configured them to work properly with the live servers but not the test server.
If he can get on live then it's not his ISP, and I already told him to check his firewall.