Unable to Install


AnnointedKing

 

Posted

Hello, I am a new player, who has been unable to install the CoH Client, which I downloaded from all available websites, including:

ftp://client.coh.com/
http://www.cityofheroes.com/account/...of_heroes.html
And the account management page on NCsoft.com

I had been installing it, previously, but when the neighborhood I live in went through a blackout, stopping the installation.

When the power returned, I went to my computer and restarted the CoH Client, only to find it sitting in the dock, with the updater or any other installation beginning.

I waited a day, before re-trying this, to find the same pattern repeating.

I then began to delete the existing CoH application, and the .dmg file, and re-installing it from the known locations I know, with the same results.

I following the instructions advised by CuppoManga with:

Quote:
First, just as a precaution, open Safari and pull down the Safari (application) menu. Select Empty Cache.

Then restart the computer. Sometimes the "wineserver" process launches and gets stuck, and it will prevent CoH from launching as long as it's still there.

(you can also run Applications > Utilities > Activity Monitor and quit it from there, but restarting is easier to explain)

If neither of those work, we have to troubleshoot your network connection and see if you have your firewall turned on possibly set in a way to interfere with CoH (are you using a 3rd party firewall?).
I started up the Activity Monitor, quitting the "wineserver" and CoH Client whenever they went to "Application not responding".

Is there any suggestions I could recieve in aid of my issue?

Thank you.


 

Posted

You are fantastic

THANK YOU so much.

Now to go through the monotony of installing.

Once again, thank you.