City of Heroes: Live Forum Archive

URGENT: NCSoft Store Issue

DreamWeaver

By DreamWeaver,
Posted on: 2009-11-21 13:05 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Just had my credit card referred for fraud and locked and had my bank ring me to confirm I was trying to buy something off the NCSoft Store.

Apparently, credit cards for certain banks will now auto-refuse and lock if the site does not support 3DSecure / SecureCode.

Suggest it's time for an upgrade if you don't want anyone else having nasty surprises...

Is it time for the dance of joy yet?

 

Posted

There is a sticky post about Credit Cards already that was started in August of 2007. You are a bit late. Different credit card companies and banks are using different forms of verification, so it's rather difficult to try to incorporate every possible one into their systems.

There is also another sticky on Contacting Support & About This Forum that gives information about how to contact the appropriate people for problems. This section is for discussion of bugs and Technical Questions, not for official support. Most of the support here is from players helping players. Yes, the Devs do look in here at times, and occaisionally respond, but it isn't anything to count on. Also, billing is not handled by the Paragon Studios Dev team, that is handled by NCSoft's offices in Austin.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.