City of Heroes: Live Forum Archive

City of Heroes won't launch

CuppaManga

By CuppaManga,
Posted on: 2009-11-19 16:45 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Hey all, I'm trying to figure out if this is a problem on just my system, or if others are experiencing it too.

When I tried to log in tonight, I snagged a patch and it applied it. I got the normal EULA screen, clicked Accept, and then... Nothing. I tried launching again. I click Next like I always do, then I Agree, and then it just dies. After accepting the EULA, CohUpdater.exe isn't launching CityOfHeroes.exe. Looking at my chat logs, the last time I successfully logged in was at 5:57pm Eastern on November 16 (Monday).

If I create a shortcut directly to CityOfHeroes.exe and put the -project "coh" command line parameter after it, it launches fine. It's only when I try to launch it using the normal CohUpdater.exe shortcut that I have problems.

When I run CoHUpdater with the -console 1 option, I get the following, which to me looks pretty normal:

Quote:
Processing argument list:
-console
1
Patchserver: cohupdate.coh.com
US locale
Connecting to 216.107.250.200 : 6994...emaining
Connected
Patching project: Coh Install Dir: E:\Apps\Games\City of Heroes\City of Heroes
checksumLoad returned 1
Verifying checksum
Checksum Verify succeeded, requesting patch
Patched successfully... OK: 0B/sec 0B/0B 0:00 Remaining
Searching E:\Apps\Games\City of Heroes\City of Heroes for bad files
That's the correct installation directory. I haven't changed any drivers on my system. The only thing that I can think of that has changed is that I installed OpenOffice.org, which shouldn't have affected anything. I'm running Windows 7 with 4 GB of memory and gobs of hard drive space (around 700 GB free), so I don't think it's any kind of system resource shortage that's causing it. I don't see any errors or warnings in the event log that could be related. The version of the client is reporting as 1600.20091102.4T.

Any thoughts? I guess I don't mind running it using CityOfHeroes.exe -project "coh", but if there are others out there experiencing it besides me, I'd like to report it as some kind of bug so that hopefully it won't impact people that much.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.
(If you love this game as much as I do, please read that post.)

 

Posted

Quote:
Originally Posted by CuppaManga View Post
Drag Cohupdater.exe to the desktop and launch it once. Then you can use the normal shortcut again.

Source: NCSoft Support knowledge base
I just tried that, and it didn't work. I tried both dragging CohUpdater.exe itself, and also creating a shortcut to CohUpdater.exe, on my desktop. The same thing happens. After clicking on the "I Agree" button, it just dies without loading the blue "Loading..." bar that normally appears.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.
(If you love this game as much as I do, please read that post.)

 

Posted

Did OpenOffice install anything ELSE, such as WindowBlinds or other 'desktop manager' software?

If so, it's probably not playing nice with the game. Go into the desktop manager software and add CityOfHeroes.EXE as an exclusion.


"City of Heroes. April 27, 2004 - August 31, 2012. Obliterated not with a weapon of mass destruction, not by an all-powerful supervillain... but by a cold-hearted and cowardly corporate suck-up."