Quote:
First off, make sure that you didn't have any account lapses during that time.|
Originally Posted by Farfenugen
My last Veteran Rewards was on Aug 2nd. The next one should have been on Nov 3rd and when I looked at my account it showed Dec 3rd. 4 months instead of 3.
Did this happen to anyone else? I can not seem to find where to contact Customer service as well. When I tried to log in it failed each and every time. Who would correct this error? |
If not, contact support@ncsoft.com, and they should be able to help you out.
Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson
"I was just the one with the most unsolicited sombrero." - Traegus
I had that happen just recently and opened a ticket in game and they took care of it (took about a week).
My last Veteran Rewards was on Aug 2nd. The next one should have been on Nov 3rd and when I looked at my account it showed Dec 3rd. 4 months instead of 3.
Did this happen to anyone else? I can not seem to find where to contact Customer service as well. When I tried to log in it failed each and every time.
Who would correct this error?