Going back in time.
I would reply to the customer support to look at your mission complete message. The only way you could complete the final mission is to defeat Burkholder.
Protector Server
Woeful Knight (BS/Regen/Body Scrapper)
Kevin Christian (MC/FF/Primal Controller)
SilverCybernaut (Eng/Dev/Munitions Blaster)
Apixie OhNo (Fire/Fire/Pyre Tanker)
Y'ru Glowen (Rad/Rad/Psy Defender)
I am still conversing with the GM in that vein of logic. I'm mostly curious as to whether anyone else has ever had a similar experience in game. I've had bugs and non-awarded badges before, but the game has never turned the clock back on my xp and everything else.
Also, they can check your Souvenir's and see that you have the completion souvenir, which is again, only gotten after defeating Burkholder and successfully completing the TF.
I know of Hami Raid's on Justice that had some mapserve problems and people not getting the Merits or HO's awarded. Through polite persistence with the GM's the players were finally able to get their Merits or HO's that they'd earned.
One of the big keys is staying polite.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I believe I have maintained a polite, purely factual conversation with the GM, though I am up to 6 back and forth replies with no headway. Apparently the souvenir alone is insufficient because one could DC while the team completes the task, then you come back before they return to contact and get the souvenir. Of course this was not the case in our situation, but this is the current standard of evidence.
On the main subject though, I have heard of people not receiving merits, xp, badges, or other incidental rewards, but never have I seen those things rewarded and then disappear upon reconnect. Has anyone seen such "back in time" behavior before? If so, was it accompanied by a mapserve? Was it in the same Hess TF?
My team and I had a really strange bug/issue/whatever while running the Ernesto Hess TF the other night. We went through the final mish and killed Archon Burkholder. Boom, bonus xp, merits, badge, everyone was happy. As we raced to exit the volcano we all mapserved at the same time. The mapserve forced a disconnect, and when we came back we had lost all the xp from the AV defeat and mission bonus, had no merits, and had no badge, but the mission text for the TF told us to go talk to Ernesto Hess as if we had done a normal complete. It was as if we went back in time to the second BEFORE we had killed Archon Burkholder. I then turned in the mission and received the completion souvenir as normal.
Has anyone else encountered this behavior in this mission? I'm a bit leery of running this TF for a second time in the meanwhile, because customer support is claiming no record of defeat and thus not granting us the missing merits/badges.