Vet reward problem?


Aett_Thorn

 

Posted

I don't really know where to post this, so I guess this is the right spot. I should have got my 15 month veteran reward a couple days ago, but I looked at my account and it's saying I won't get it till next month. My 12 month reward was on May 9, but I don't get 15 month till Sep 9.....isn't that 4 months? (account was active whole time between) I got my 3 month last year in may and my 6 month in aug.

Would the free month I got from the AE disc be the problem and not count as paid time? It's saying I have 1 year 3 months of veteran time, but a month less of paid time. Since that was bought/used in between this time, that's all I could think of that might be the problem.


 

Posted

Quote:
Originally Posted by Meruru View Post
I don't really know where to post this, so I guess this is the right spot. I should have got my 15 month veteran reward a couple days ago, but I looked at my account and it's saying I won't get it till next month. My 12 month reward was on May 9, but I don't get 15 month till Sep 9.....isn't that 4 months? (account was active whole time between) I got my 3 month last year in may and my 6 month in aug.

Would the free month I got from the AE disc be the problem and not count as paid time? It's saying I have 1 year 3 months of veteran time, but a month less of paid time. Since that was bought/used in between this time, that's all I could think of that might be the problem.
Contact support. There's something wrong there. The AE edition free month should NOT be harming your total vet time. Support can help you with this issue.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Ok, thanks, I'll give it a try.