Mod Support Non-existent?


Golden Girl

 

Posted

I've submitted 4 petition in the last week regarding bugged missions and other errors that are making play awkward, so far, not one reply.

What's with the petition system these days?


 

Posted

dunno about that. last time i needed assistance (couple weeks ago) they replyed in a couple minutes. have you checked your e-mail? they not always reply ingame


 

Posted

There are GMs around - not sure why you've not had a reply yet.
Perhaps you could PM Avatea, and she could see what the problem is?


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by herczeg View Post
dunno about that. last time i needed assistance (couple weeks ago) they replyed in a couple minutes. have you checked your e-mail? they not always reply ingame
I would always reply to you quick mate In the hopes I find you alive


Happy to be on Defiant.
Global name @mereman
Member of P.E.R.C. Representing Defiant
Alts http://cit.cohtitan.com/profile/4488
CoH faces http://faces.cohtitan.com/profile/mereman

 

Posted

The only time I ever get some sort of response from the 'support' is when they are telling me I'm getting banned for doing something naughty.


 

Posted

Are you sure you used /petition and not /bug?

You can check the status of your support tickets on the support website.


Octavian Vanguard
@ohmsEU and @ohms 2

Badging character: Bimble on the Union server, Badgehunter.com and City Info Tracker.

 

Posted

Quote:
Originally Posted by Kensei_EU View Post
I've submitted 4 petition in the last week regarding bugged missions and other errors that are making play awkward, so far, not one reply.

What's with the petition system these days?
Check your email. If nothing there, check to make sure your account has your current email associated with it. If you've changed your email but haven't updated your account info, then those replies you're waiting for could just be going into the ether. Then go here and click on "My Stuff" to view your ticket history.