City of Heroes: Live Forum Archive

PC crashing after periods of play.

FloatingFatMan

By FloatingFatMan,
Posted on: 2009-06-02 01:37 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

First off, i'm posting this on behalf of someone as for some reason, they don't want post on here.


The problem is after a period of play that can be anything from 2 hours plus the pc starts to go a little slow then it loses all audio. At the next loading screen it will totally crash and if played for awhile even without loading it crashes anyway. Forcing a total restart.

He uses a usb sound card as the onboard one isn't much good, which until the other day was still enabled. Now that's disabled and the usb "card" drivers are upto date i'm struggling for more options of things to try.

His Pc is a 3 ghz (pentium i think) with xp home 32bit, 2 gig ram, and a Radeon hd 4850


If you want more info like a dx-diag i'll try and sort that out.

Thanks.

CoH PvP SG = SuperUnion - Co-Leader - Union/Freedom
CoV PvP VG = Disruption - Co-Leader - Union/Freedom
Global = @Rent & @Rent.

Playgroup are all **** - Global Handle

 

Posted

I know you say he prefers the USB sound, but to eliminate it as a problem, disconnect it from the PC and reenable the onboard audio, then try playing the game for a few hours to see if the same thing occurs.

You might need to remove the USB sound drivers from the system to be sure.

@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

Thanks for your reply FFM.

To update what we've done:

Un-installed the usb sound cards drivers and un plugged it. Then re-enabled the on board sound and found the latest drivers for it.

The mobo is an nForce 590 sli so got the drivers from here. Also downloaded the Realtek HD Audio Codec Driver.

The sound refuses to work and the nForce drivers have stopped the ethernet card from working.

In the process of rolling back so at least the net works.

[Edit] Sorted the net out but still no sound. Even after using drivermax to identify and download the exact driver still nothing.

I'm guessing that means there's a mobo problem?

CoH PvP SG = SuperUnion - Co-Leader - Union/Freedom
CoV PvP VG = Disruption - Co-Leader - Union/Freedom
Global = @Rent & @Rent.

Playgroup are all **** - Global Handle