Updated from trial - can't log on.


Eris_Kali

 

Posted

Hi,

I purchased H and V online after using the 14 day trial. Now I have two accounts (I thought I had upgraded one), and I can't log into either (the test account is now invalid, and it doesn't recognise the other at all).

I am guessing it might be a US/EU thing, and I read on here that I needed an EU updater - but where can I download this from?

Also, does it mean that I have to start again - I had my hero up to lvl 13 on the trial.

I have contacted support, but no reply as yet.

Cheers.