Forum Rules and Guidelines Clarifications

Please review the Rules and Guidelines thread in the Announcements forum.

Should you notice any post, or contents of a post, that are questionable under these forum rules and guidelines you should always use the forum tool to report this post to us and not respond to that post.

Some clarifications for 2009:

Linking to External Sites
Any linking from these forums that leads to an undesirable or unexpected outcome for the person clicking the link will be considered a breach of the forum rules and guidelines. Especially do not include links in your posts or signatures if that link to pages that hi-jack a browser.

Leaving Threads
We'll be keeping a very close eye on these this year, as we've been seeing a lot of them and some have been questionable. Any that are questionable will be removed at our discretion, while others will generally be locked after a few days.

Support Enquiries
We consider all correspondence with support to be confidential. As such we do not reveal details of our correspondence with any of our customers. You may discuss your experiences with support in a general fashion here, however we would like to ask that you do not cut&paste the contents of any correspondence without prior permission. Any specific concerns can be directed to myself, via email (ghostraptor@ncsoft.com), so that we can investigate immediately.

Participating in, or commenting on, flame wars
Please note that should you ignore the advice above re: reporting posts and not responding to them, any participation of yours in a flame war or other discussion that comes under moderation will result in your own posts being included in the investigation as well, and warnings may result if warranted. Becoming involved in extending a heated discussion better left to moderation is something to be avoided: all you do is create further moderation work for us.

NB: This is by no means meant to say that you are not allowed to participate in discussions with strongly held opposing viewpoints / opinions. By all means, you are welcome to disagree with each other and debate the finer points of why you disagree. There is a line that should not be crossed, however, and when someone crosses that line it does not mean that everyone else can as well.


Any questions, please do not hesitate to email or PM me.