I feel CoH is a strong franchise, however.........
By
Amber_V,
Posted on: 2008-12-04 13:25 in ALL ACCESS Gameplay Technical Issues Bugs
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Let's see...
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like constant mapservers
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These can be caused by any number of variables. Some within our control, many not. Data travelling between you and the servers passes through multiple ISPs, and a fault at any one of those (or the link between any two) is beyond our control to prevent.
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like crashes
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The client crash identified at Issue 13 release was fixed within 12 hours. If you're referring to the nVidia+Vista crash ... we've been working on it, but again this is something not entirely within our control.
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like the physics, opponents getting trapped behind walls or in them and being unhittable, leading to missions not being able to be finished. This was fixed previously and has now reared its head again.
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Report them, and the team will investigate and see about further fixes.
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like syncing, ok so now we can type /sync, but should we really have to keep doing it over and over? Surely the game servers should be repaired or replaced instead, not have a plaster put on the problem.
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This is a thorny one, and continues to be investigated. Unfortunately there has been no pattern discerned in the information we've seen from customers affected that would point to what is actually causing it. Some people have fixed it with hardware or software changes at their own end (for example changing router brand or updating router firmware, changing AV/firewall software). Those same fixes haven't worked for others who are affected. /sync was added so that players affected could continue to play while we continue to try to trace this well-hidden issue down.
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Sorry GR but I play plenty of other games and I dont suffer from multiple disconnects and such on ANY of them.
It is also various people I team with on various ISPs so that suggests to me that it is your end.
As for the /sync problem, again I have no problems elsewhere, and even your own forums have people complaining about it.
Lots of people getting the same problems, but yet again its the same old "not our fault but your end" rubbish.
Zhaan, Chakyra, Fiorina 161, Aeryn, Polly Nation, Dee Pression, Shazanne, Night Jester and too many more to mention.
Network Hell 47640
Valley of the Harpies 74519
Green and Pleasant Land 75966
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Yes but people expect that from a new game, not one heading rapidly towards its 5th birthday.
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Well they should. How old is the current Windows codebase? A game like CoX is at least as complex as an operating system and is more likely to have to deal with network issues.
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Maybe I could have worded it better, but it is these sort of things that I am on about more than crashes etc, things that worked badly, got fixed and now are working badly again.
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But your implication here is that it's the same cause and, in all likelyhood, it isn't. If you want an absolutely stable game that's 5 years old, then they pretty much have to stop adding anything new on release.
Even then, some of the things you complained about are not entirely under NCNC's control and they can't 'fix' them.
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Sorry GR but I play plenty of other games and I dont suffer from multiple disconnects and such on ANY of them.
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Well, I know I've been randomly kicked out of WoW more than once, and LotRO as I recall.
Which is a point, WoW is almost as old as CoX. Still got bugs in, still got loads of players.
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It is also various people I team with on various ISPs so that suggests to me that it is your end.
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Uh-huh, and hardware developers always blame the software until you can prove they're wrong in triplicate, with diagrams.
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As for the /sync problem, again I have no problems elsewhere, and even your own forums have people complaining about it.
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I re-reference WoW. However, every system is different and other systems almost certainly have weird bugs which they can't track down either. You may not have met them, of course.
You seem determined to suggest that 'recurrent' problems and weird bugs are unique to CoX. They aren't and never will be. Complex software has complex bugs.
And CoX launched more smoothly than any other game I've played online.
Disclaimer: The above may be humerous, or at least may be an attempt at humour. Try reading it that way.
Posts are OOC unless noted to be IC, or in an IC thread.
For one I am not referring to WoW as I wouldn't touch that with someone else's bargepole.
Yes other games have bugs, but they don't have several disconnects EVERY SINGLE NIGHT, their game doesn't go out of sync several times EVERY SINGLE NIGHT.
Power buttons that dont fire off EVERY SINGLE NIGHT
Get my drift? I,m not on about bugs, every game does have them, and I am not saying only CoH does, I,m on about normal everyday running of a game that should be better than this.
And funnily enough, as you speak, my other half is reporting buttons not going off yet again and Animations not working when they were before
Zhaan, Chakyra, Fiorina 161, Aeryn, Polly Nation, Dee Pression, Shazanne, Night Jester and too many more to mention.
Network Hell 47640
Valley of the Harpies 74519
Green and Pleasant Land 75966
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You can get old bugs resurfacing if some code has to be roled back, but it's infrequent that that happens since code control should keep track of that kind of thing.
Crashes happen, and can be caused by circumstances so complex that they are hard to isolate, never mind fix. See GR's note about the /sync issue.
In Hacker circles, bugs fall into two categories, named for various theories about atomic structure. Boer Bugs are repeatable and easy to isolate and fix (Boer's model of the atom was a static one). Heisenbugs tend to be hard to repeat, don't work in debug mode, often don't happen when looked for (Heisenburg's Uncertainty Principle being the model here).
The I13 crash would be a Boer Bug, the /sync problem would be a Heisenbug.
Boer Bugs get fixed. Heisenbugs can be unfixable, or fixing one can be a cause of great merriment and programmers going out to the pub to celibrate.
Clearer?
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Now if you had said this before we wouldn't have need this bugs thread as we would all understand 
And GR if anything goes wrong in future please look no further than the hacker circles as they have the answers..
Boer's or Heisenbugs
Now if Heisenburg Bug was a hero it would be a Shape Shifter 
...so why don't I disconnect several times every single night? And why don't I go out of sync every single night? Why do my power buttons work every single night?
Sure, I've been complaining a lot about bugs and disconnects, but... not for quite a while now.
If it was just the software, I'd have the same trouble as you. I don't. So it's not just the software.
Still @Shadow Kitty
"I became Archvillain before Statesman nerfed himself!"
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They can't be fixed until the cause is known, and without getting lucky that can be virtually impossible to find out.
The devs know crash bugs and lag is bad for the game - if they could have fixed it they would have fixed it.
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They did....and they havent....
Zhaan, Chakyra, Fiorina 161, Aeryn, Polly Nation, Dee Pression, Shazanne, Night Jester and too many more to mention.
Network Hell 47640
Valley of the Harpies 74519
Green and Pleasant Land 75966