Trial to Standard
By
DarkGob,
Posted on: 2009-07-28 05:08 in ALL ACCESS Gameplay Technical Issues Bugs
When you purchase the full version you need to upgrade your existing trial account. It sounds like you may have created a new account. If this is the case, you'll have to contact customer service to merge them.
"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
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When you purchase the full version you need to upgrade your existing trial account. It sounds like you may have created a new account. If this is the case, you'll have to contact customer service to merge them.
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That's one common scenario... creating a second account instead of upgrading the trial account.
The other common occurrence is that sometimes the trial account just doesn't get upgraded. If you go online into the game and type...
/petition "this trial account didn't get upgraded to full"
And fill in the box with pertinent info, then Customer Service will take care of it.
Also, it takes a few days for your account on the Test server to get upgraded to full status. On any Live server, it should be less than 10 minutes, often immediately.
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After playing for a couple of days I decided to buy the game.
After buying the game, and being billed for it, I go into the character selection screen and its still telling me that I haven't got the full version.
I waited ten minutes like it said, tried again to no avail.
I'm just wondering if it's temporary and when I should be recieving the full account privilages.