Can make a character, go no further


Direwolf1999

 

Posted

hello all, can get in, after a huge wait at the first loading screen. Can login then make characters whatever. Then once I try to actually get in game it gets to loading screen and takes a gajoodle hours to load. Finally dropping me to the login screen. Any help is appreciated.


 

Posted

No real information here to work with so, I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.

Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.

Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Extra long load times followed by a crash are almost always too little ram. I'm guessing half a gig in this case since there is a huge wait even at the first loading screen.


Don't count your weasels before they pop dink!

 

Posted

############### Beginning: Local IP Config

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ironwolf-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

PPP adapter VPN Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VPN Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.3.23(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 208.67.220.220
192.168.3.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2
Physical Address. . . . . . . . . : 00-24-21-2C-78-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6552:eb6c:e857:f598%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, July 13, 2009 6:23:24 AM
Lease Expires . . . . . . . . . . : Saturday, July 18, 2009 6:23:23 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 301999137
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-D9-E5-BF-00-24-21-2C-78-80
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-24-21-2C-78-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BCD08458-C005-4C12-BEE4-2E4D3F28BF43}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:86e:591:51da:3343(Preferred)
Link-local IPv6 Address . . . . . : fe80::86e:591:51da:3343%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{FE74CC77-8D2A-46FD-91FD-CE9857C82F7D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

############### Ended: Local IP Config



############### Beginning: IP check

WAN IP: 174.37.204.188

############### Ended: end check



############### Beginning: NSLookups

IP Address Information: www.coh.com
206.127.153.137

IP Address Information: boards.coh.com
206.127.153.135

IP Address Information: cohupdate.coh.com
216.107.254.196
216.107.254.197
216.107.254.199
216.107.254.200
216.107.250.194
216.107.250.195
216.107.250.196
216.107.250.197
216.107.250.198
216.107.250.199
216.107.250.200
216.107.254.194
216.107.254.195

IP Address Information: de.cityofheroes.com
206.127.147.17

IP Address Information: de.boards.coh.com
206.127.153.141
65.205.186.38

IP Address Information: eu.cityofheroes.com
206.127.147.17

IP Address Information: eu.boards.coh.com
206.127.147.17

IP Address Information: fr.cityofheroes.com
206.127.147.17

IP Address Information: fr.boards.coh.com
206.127.153.142
65.205.186.7

IP Address Information: uk.cityofheroes.com
206.127.147.17

IP Address Information: uk.boards.coh.com
65.205.186.36
206.127.153.143

IP Address Information: cohupdateeu.coh.com
206.127.145.195
206.127.145.196
206.127.145.197
206.127.145.194


############### Ended: NSLookups



############### Beginning: Updaters & Login Port Tests.

Check: cohupdateeu.coh.com (206.127.145.195) --> successful
Check: cohupdate.coh.com (216.107.254.194) --> successful
Check: cohupdate.coh.com (216.107.250.197) --> successful
Check: cohupdateeu.coh.com (206.127.145.197) --> successful
Check: cohupdate.coh.com (216.107.254.195) --> successful
Check: cohupdate.coh.com (216.107.254.197) --> successful
Check: cohupdate.coh.com (216.107.254.200) --> successful
Check: cohupdate.coh.com (216.107.250.198) --> successful
Check: cohupdate.coh.com (216.107.250.200) --> successful
Check: cohupdateeu.coh.com (206.127.145.194) --> successful
Check: cohupdate.coh.com (216.107.250.194) --> successful
Check: cohupdate.coh.com (216.107.250.196) --> successful
Check: cohupdateeu.coh.com (206.127.145.196) --> successful
Check: cohupdate.coh.com (216.107.250.195) --> successful
Check: cohupdate.coh.com (216.107.254.196) --> successful
Check: cohupdate.coh.com (216.107.250.199) --> successful
Check: cohupdate.coh.com (216.107.254.199) --> successful
Check: Login Server Check (216.107.249.131) --> successful
Check: Login Server Check (206.127.144.229) --> successful

############### Ended: Port Tests



############### Beginning: Path Ping/ Trace Route Tests

Route for Europe/DE (206.127.144.132)

Tracing route to 206-127-144-132.plaync.com [206.127.144.132]
over a maximum of 30 hops:
0 Ironwolf-PC [192.168.3.23]
1 192.168.3.1
2 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
3 po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
4 * te-9-4.car4.Washington1.Level3.net [4.79.170.173]
5 ae-11-79.car1.Washington3.Level3.net [4.68.17.71]
6 64.212.107.61
7 64.209.105.126
8 62.67.33.218
9 206-127-156-18.plaync.com [206.127.156.18]
10 206-127-144-132.plaync.com [206.127.144.132]

Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ironwolf-PC [192.168.3.23]
0/ 10 = 0% |
1 261ms 0/ 10 = 0% 0/ 10 = 0% 192.168.3.1
0/ 10 = 0% |
2 276ms 0/ 10 = 0% 0/ 10 = 0% 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
0/ 10 = 0% |
3 --- 10/ 10 =100% 10/ 10 =100% po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
0/ 10 = 0% |
4 263ms 0/ 10 = 0% 0/ 10 = 0% te-9-4.car4.Washington1.Level3.net [4.79.170.173]
0/ 10 = 0% |
5 297ms 0/ 10 = 0% 0/ 10 = 0% ae-11-79.car1.Washington3.Level3.net [4.68.17.71]
0/ 10 = 0% |
6 349ms 0/ 10 = 0% 0/ 10 = 0% 64.212.107.61
0/ 10 = 0% |
7 420ms 0/ 10 = 0% 0/ 10 = 0% 64.209.105.126
0/ 10 = 0% |
8 --- 10/ 10 =100% 10/ 10 =100% 62.67.33.218
0/ 10 = 0% |
9 --- 10/ 10 =100% 10/ 10 =100% 206-127-156-18.plaync.com [206.127.156.18]
0/ 10 = 0% |
10 349ms 0/ 10 = 0% 0/ 10 = 0% 206-127-144-132.plaync.com [206.127.144.132]

Trace complete.

Route for West Coast (216.107.240.3)

Tracing route to 216-107-240-3.plaync.com [216.107.240.3]
over a maximum of 30 hops:
0 Ironwolf-PC [192.168.3.23]
1 192.168.3.1
2 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
3 po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
4 tge6-4.fr1.iad.llnw.net [206.223.115.123]
5 ve5.fr4.iad.llnw.net [69.28.171.214]
6 tge1-2.fr4.atl1.llnw.net [69.28.172.33]
7 tge15-1.fr3.dal.llnw.net [69.28.172.37]
8 tge1-2.fr3.phx2.llnw.net [69.28.171.129]
9 tge1-1.fr3.phx1.llnw.net [69.28.171.97]
10 tge1-2.fr3.lax.llnw.net [69.28.171.82]
11 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ironwolf-PC [192.168.3.23]
0/ 10 = 0% |
1 281ms 0/ 10 = 0% 0/ 10 = 0% 192.168.3.1
0/ 10 = 0% |
2 276ms 0/ 10 = 0% 0/ 10 = 0% 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
0/ 10 = 0% |
3 --- 10/ 10 =100% 10/ 10 =100% po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
0/ 10 = 0% |
4 283ms 0/ 10 = 0% 0/ 10 = 0% tge6-4.fr1.iad.llnw.net [206.223.115.123]
0/ 10 = 0% |
5 295ms 0/ 10 = 0% 0/ 10 = 0% ve5.fr4.iad.llnw.net [69.28.171.214]
0/ 10 = 0% |
6 327ms 0/ 10 = 0% 0/ 10 = 0% tge1-2.fr4.atl1.llnw.net [69.28.172.33]
0/ 10 = 0% |
7 331ms 0/ 10 = 0% 0/ 10 = 0% tge15-1.fr3.dal.llnw.net [69.28.172.37]
0/ 10 = 0% |
8 365ms 0/ 10 = 0% 0/ 10 = 0% tge1-2.fr3.phx2.llnw.net [69.28.171.129]
0/ 10 = 0% |
9 363ms 0/ 10 = 0% 0/ 10 = 0% tge1-1.fr3.phx1.llnw.net [69.28.171.97]
0/ 10 = 0% |
10 386ms 0/ 10 = 0% 0/ 10 = 0% tge1-2.fr3.lax.llnw.net [69.28.171.82]

Trace complete.

Route for Login (216.107.249.131)

Tracing route to 216-107-249-131.plaync.com [216.107.249.131]
over a maximum of 30 hops:
0 Ironwolf-PC [192.168.3.23]
1 192.168.3.1
2 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
3 po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
4 tge6-4.fr1.iad.llnw.net [206.223.115.123]
5 * * *
Computing statistics for 10 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ironwolf-PC [192.168.3.23]
0/ 10 = 0% |
1 240ms 0/ 10 = 0% 0/ 10 = 0% 192.168.3.1
0/ 10 = 0% |
2 273ms 0/ 10 = 0% 0/ 10 = 0% 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
0/ 10 = 0% |
3 --- 10/ 10 =100% 10/ 10 =100% po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
0/ 10 = 0% |
4 296ms 0/ 10 = 0% 0/ 10 = 0% tge6-4.fr1.iad.llnw.net [206.223.115.123]

Trace complete.

Route for East Coast (216.107.248.3)

Tracing route to gw-eastcoast.plaync.com [216.107.248.3]
over a maximum of 30 hops:
0 Ironwolf-PC [192.168.3.23]
1 192.168.3.1
2 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
3 po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
4 tge6-4.fr1.iad.llnw.net [206.223.115.123]
5 * * *
Computing statistics for 10 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ironwolf-PC [192.168.3.23]
0/ 10 = 0% |
1 267ms 0/ 10 = 0% 0/ 10 = 0% 192.168.3.1
0/ 10 = 0% |
2 279ms 0/ 10 = 0% 0/ 10 = 0% 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
0/ 10 = 0% |
3 --- 10/ 10 =100% 10/ 10 =100% po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
0/ 10 = 0% |
4 271ms 0/ 10 = 0% 0/ 10 = 0% tge6-4.fr1.iad.llnw.net [206.223.115.123]

Trace complete.

Route for Login (206.127.144.229)

Tracing route to 206-127-144-229.plaync.com [206.127.144.229]
over a maximum of 30 hops:
0 Ironwolf-PC [192.168.3.23]
1 192.168.3.1
2 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
3 po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
4 * * te-9-4.car4.Washington1.Level3.net [4.79.170.173]
5 ae-11-79.car1.Washington3.Level3.net [4.68.17.71]
6 64.212.107.61
7 64.209.105.126
8 * * *
Computing statistics for 17 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Ironwolf-PC [192.168.3.23]
0/ 10 = 0% |
1 373ms 0/ 10 = 0% 0/ 10 = 0% 192.168.3.1
0/ 10 = 0% |
2 293ms 0/ 10 = 0% 0/ 10 = 0% 174.37.205.105-static.reverse.softlayer.com [174.37.205.105]
0/ 10 = 0% |
3 --- 10/ 10 =100% 10/ 10 =100% po101.cer01.wdc01.washingtondc-datacenter.com [208.43.118.133]
0/ 10 = 0% |
4 209ms 0/ 10 = 0% 0/ 10 = 0% te-9-4.car4.Washington1.Level3.net [4.79.170.173]
0/ 10 = 0% |
5 --- 10/ 10 =100% 10/ 10 =100% ae-11-79.car1.Washington3.Level3.net [4.68.17.71]
0/ 10 = 0% |
6 352ms 0/ 10 = 0% 0/ 10 = 0% 64.212.107.61
0/ 10 = 0% |
7 454ms 0/ 10 = 0% 0/ 10 = 0% 64.209.105.126

Trace complete.

############### Ended: Path Ping/Trace Route Tests



############### Beginning: Hosts file content collection

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost


############### Ended: Hosts file content collection



Thats a network look.

I have 6 gigs of ram, dual GTX 275s, 1 TB hard drive, Im pretty sure Im ok. I can run crysis at 60 FPS. So this has to be a network problem.

Dire


 

Posted

Not necessarily. This game will stress a computer in ways that Crysis, WoW, or other games won't.

Please post a logfile from CoH Helper and HijackThis as requested previously.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Are you using two monitors? CoH has been known to have problems with dual monitors. If you are then switch to single monitor and try again to see if that works.


Don't count your weasels before they pop dink!