Incorrect Password Solution

Are you having a problem getting into the game? When you enter data into the name and password field do you get an error even though you know that you used the correct password? This is a very familiar problem that pops up here at least a couple times a month with new accounts.

Odds are that you are using the wrong version of the game. There are two versions. The European version and the North American version.

The name of the executable files in the EU version are cohupdater.eu.exe and cityofheroes.exe. In the NA version they are cohupdater.exe and cityofheroes.exe.

Since you are posting in the NA forums that means you have an NA account so you probably have the EU versions. If you do have the EU versions then here is the solution.

Delete the above two files from your city of heroes directory and also delete the coh.checksum file. Then go Here and download the cohupdater.exe file. Do not move the file into the city of heroes directory. Run it from your desktop. When it asks where to install the game, point it at the city of heroes directory you already have.

It will download and install a copy of cohupdater and cityofheroes and any updates you don't have (probably none of those) and then verify everything. This will be much quicker than downloading everything all over again. When the game has finished installing you can delete the copy of cohupdater.exe that is on your desktop.

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Don't count your weasels before they pop dink!

Also, you might want to make sure you're properly using your CAPS LOCK key.

Just in case your password is PaSSWoRD123 and you're typing pAsswOrd123

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