City of Heroes: Live Forum Archive

Cursor/Pointer not working correctly

Derbieshyre

By Derbieshyre,
Posted on: 2009-07-05 04:01 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Hello all,

Here is the problem, when the game is started I end up with an Invisible cursor, a Box (Black or Grey), or the wrong cursor (like the cursor appering as it would if I were dragging the Edge of some in game windowed box). If I hold the cursor over a Clickable Item/NPC/Contact it appears as it should when you hover on it prior to clicking.

I have tried the fixes in Moiread's "Updated Compilation of Vista Issues/Fixes" thread, however they have no effect. As well as the fact that I didn't see anyone else having the same problem.

Also, I need to mention. This is all happening on a Windows XP Pro SP3 OS install , not Vista OS install.

Any help, either a Fix or being Pointed in the correct direction for better Info would be very welcome.

Thanks and Reguards,
Derbieshyre

 

Posted

I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.

Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.

Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Here is CoH Helper info

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at July 7, 2009 13:29 (-07:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: AOPEN_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Genuine Intel(R) CPU T2060 @ 1.60GHz (2 CPUs)
Memory: 3070MB
.Net Memory Report: 2057MB out of 3070MB available
Page File: 2867MB (1065MB currently in use)
C Drive: (ST31500341AS) 351509MB out of 400001MB (87%) free
D Drive: (ST31500341AS) 1030691MB out of 1030787MB (99%) free
E Drive: (ST31500341AS) 1199813MB out of 1200003MB (99%) free
F Drive: (ST31500341AS) 229689MB out of 230785MB (99%) free
G Drive: (HL-DT-ST BD-RE GGW-H20L) zero-size drive
L Drive: (MagicISO Virtual DVD-ROM0000) zero-size drive
M Drive: (MagicISO Virtual DVD-ROM0001) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 10.0 (4.10.0000.6000)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: Input Notes: No problems found.

Monitor: SyncMaster 2333HD(Digital)
Monitor's Max Resolution: 1920,1080
Video Device Name: ATI Radeon HD 4800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x9442)
Video Memory: 1024.0 MB
Driver Version: 6.14.0010.6947
Driver Date: 4/28/2009 7:17:04 PM
Driver Language: English

Sound Device Description: Realtek HD Audio output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5202
Driver Date: 12/19/2005 2:37:42 AM


WMI Information
Motherboard Manufacturer: AOpen
Motherboard Model: (empty)
Motherboard Product: i975Xa-YDG
Motherboard Version: 918EA10I700
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: AOpen - 42302e31
BIOS Release: 20061114000000.000000+000

Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 70Hz
Vertical Sync Enabled: Yes

Physics Quality: Very High
Maximum Particles: 25050
Max Particle Fill? 10.000
Physics Card Enabled: Yes

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Smooth
Water Effects: Low Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.845
Entity Detail Level: 2.000
Shadows Enabled: No
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: Yes
FX Sound Volume: 0.360
Music Sound Volume: 0.000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 304453 bytes/second
Current Game Version: 19.20090619.5T2
Installation Directory: C:\Program Files\City of Heroes\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 64 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 33 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


Here is HijackThis Info

Logfile of HijackThis v1.99.1
Scan saved at 1:31:26 PM, on 7/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Ideazon\ZEngine\Zboard.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Kodak\AiO\center\KodakSvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdiser v.exe
C:\WINDOWS\System32\lxdicoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Zboard] C:\Program Files\Ideazon\ZEngine\Zboard.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [MultiScreen]
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1246538971390
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DL L
O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files\Kodak\AiO\Center\EKDiscovery.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\AiO\center\KodakSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdise rv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\System32\lxdicoms.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

 

Posted

Anyone got an Idea of what might be causing this problem. I have posted both the CoH Helper and HijackThis logs, however I am not as Software proficent as I am with Hardware. If you can understand what all the Info in the Logs mean, and see any conflicts that need to be fixed. I can make any changes that need to be done, just don't know where or what to look for.

Thanks.

 

Posted

have not tried playing in windowed mode yet