Crash upon launch of COH

After a two month break from playing COH, I launched the COH application, the COH client loaded all the recent patches and applied them.

I was in the game for about 2 - 3 minutes and the game crashed.

After the crash, every time I start to load COH, the screen goes to black and I get the mac warning that I need to hold down the power button to restart the computer. COH is the only application that isn't launching.

I've tried verifying the files and restarting the machine, but I can't get it to work.


Here are my computer specs:
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 6 GB
Graphics: kHW_NVidiaGeForce8800GTItem, NVIDIA GeForce 8800 GT, spdisplays_pcie_device, 512 MB
Memory Module: global_name
PCI Card: NVIDIA GeForce 8800 GT, display, Slot-1

[ QUOTE ]
Memory Module: global_name

[/ QUOTE ]

What's the deal with that? If your memory modules were working right you should be getting the type and speed instead of...that. You did check them in the System Profiler Memory section didn't you?

Try removing the newest RAM from your computer first (make sure it's unplugged before you do that), a pair at a time. If you stop getting the "hold the power button and restart" screen then you've found the bad ones.

That screen you're getting btw is called a "kernel panic". It does produce a log, but for some reason they can't be posted to the forums. It's not hard to guess the cause though - it's usually bad RAM, a disk error, or bad driver software, the last of which is considerably more rare unless you install a lot of 3rd-party stuff that needs drivers. And usually you can guess which one it is by the timing of the crash.

It seems one of my new memory modules went bad. It's only been a month or two. I had a total of 10 Gb RAM, and I noticed the system profiler shows only 6 Gb available.

I tried running the apple hardware test to test all the memory modules, but the test freezes during the initial hardware probe.

I then proceeded to swap out memory chips through process of elimination to figure out which one was bad and I found it.

I removed the one I believe to be bad, and it's pair as well.

The remaining 6 Gb of RAM seem to be fine. I am still getting the kernel panic. I will try taking out the remaining new RAM and try again.

I will post again after I try that.

Ok, I removed all of my 3rd party memory and left only my initial 2 Gb of RAM from mac and I am still getting the kernel panic. I don't know if this helps, but here is the report I found after restarting my mac:

Interval Since Last Panic Report: 4130 sec
Panics Since Last Report: 2
Anonymous UUID: 29EA1843-6FB0-4F0D-A91D-5F71A877FC59

Tue May 26 14:25:25 2009
panic(cpu 6 caller 0x001AB0FE): Kernel trap at 0x00000001, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000001, CR3: 0x013da000, CR4: 0x00000660
EAX: 0x058a0a00, EBX: 0x04b87400, ECX: 0x04aaa3c8, EDX: 0x008d693e
CR2: 0x00000001, EBP: 0x37523ec8, ESI: 0x008f0d68, EDI: 0x008dde34
EFL: 0x00010206, EIP: 0x00000001, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000010

Backtrace (CPU 6), Frame : Return Address (4 potential args on stack)
0x37523cc8 : 0x12b4c6 (0x45ec20 0x37523cfc 0x13355c 0x0)
0x37523d18 : 0x1ab0fe (0x468ecc 0x1 0xe 0x468678)
0x37523df8 : 0x1a1703 (0x37523e10 0x4c1cffc 0x37523ec8 0x1)
0x37523e08 : 0x1 (0xe 0x48 0x4aa0010 0x299e0010)
0x37523ec8 : 0x8d6959 (0x4b87400 0x8f0d68 0x0 0x0)
0x37523f08 : 0x8dde6a (0x4b87400 0x8f0e28 0x0 0x0)
0x37523f28 : 0x428774 (0x4ff4c00 0x4369e80 0x37523f44 0x127515)
0x37523f78 : 0x13ebde (0x4369e80 0x4f9b921 0x0 0xbfff7630)
0x37523fc8 : 0x1a14ec (0x522b60 0x0 0x1a40b5 0x5064410)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.maudio.usb.fasttrack.driver(1.7.1)@0x8d2000->0x8f0fff
dependency: com.apple.driver.AppleUSBMergeNub(3.4.3)@0x5de000
dependency: com.apple.iokit.IOAudioFamily(1.6.9fc3)@0x7bb000
dependency: com.apple.iokit.IOUSBFamily(3.4.3)@0x5aa000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9J61

Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

System uptime in nanoseconds: 53441307667
unloaded kexts:
(none)
loaded kexts:
com.maudio.usb.fasttrack.driver 1.7.1 - last loaded 22171193512
com.apple.filesystems.msdosfs 1.5.4
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.InternalModemSupport 2.4.0
com.apple.iokit.IOBluetoothSerialManager 2.1.6f8
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDAPlatformDriver 1.6.8a3
com.apple.driver.AppleHDA 1.6.8a3
com.apple.GeForce 5.4.4
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.nvidia.nv50hal 5.4.4
com.apple.driver.AppleHDAController 1.6.8a3
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleUSBAudio 2.6.4b10
com.apple.driver.AppleMCEDriver 1.1.7
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0d10
com.apple.driver.AppleLPC 1.2.12
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.CSRUSBBluetoothHCIController 2.1.6f8
com.apple.driver.AppleHIDKeyboard 1.0.8b1
com.apple.driver.CSRHIDTransitionDriver 2.1.6f8
com.apple.driver.AppleUSBMergeNub 3.4.3
com.apple.driver.PioneerSuperDrive 2.0.7
com.apple.iokit.SCSITaskUserClient 2.0.9
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.2
com.apple.iokit.IOAHCIBlockStorage 1.2.1
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleIntelPIIXATA 2.0.0
com.apple.driver.AppleUSBHub 3.4.0
com.apple.driver.AppleAHCIPort 1.6.0
com.apple.iokit.IOUSBUserClient 3.3.1
com.apple.driver.AppleIntel8254XEthernet 2.1.2b1
com.apple.driver.AppleFWOHCI 3.8.2
com.apple.driver.AppleUSBEHCI 3.4.3
com.apple.driver.AppleUSBUHCI 3.3.5
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleACPIButtons 1.2.4
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.4
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.6.8a3
com.apple.NVDAResman 5.4.4
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOHDAFamily 1.6.8a3
com.apple.iokit.IOAudioFamily 1.6.9fc3
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0d10
com.apple.driver.AppleSMC 2.2.1d2
com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8
com.apple.iokit.IOBluetoothFamily 2.1.6f8
com.apple.iokit.IOUSBHIDDriver 3.2.2
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOFireWireFamily 3.4.7
com.apple.iokit.IOUSBFamily 3.4.3
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.4
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.2.0

If it is a 3rd party driver, the only 3rd party drivers that I've installed are for my M-Audio Fast Track audio recording IO box and my MidiSport MIDI to USB box.

I use these a lot and wouldn't be very happy to have to uninstall these every time I want to play COH....

Ok, sorry about all of the posts, but I think I found the issue:

I use the M-Audio Fast Track USB IO device to record music into Garage Band and to send audio out of my mac to my Pro Audio Monitors.

For grins, I switched my mac audio out from M-Audio Device to Line Out,
and then COH did not have a kernel panic.

I guess that means that I can't use the M-Audio device while playing COH.

At least I don't have to uninstall anything to play, just switch the audio out.

It's weird though because initially, I launched COH and started playing with the device on and audio out set to M-Audio Device....

At least I found out that one of my memory modules are bad though.
I got it from TransIntl, so I think it should still be under warranty.

Thank you for the help CuppaManga

Check also if M-Audio has a newer driver.

yep, I have the newest driver already installed.