Vista crash upon load
By
Flameshot,
Posted on: 2009-05-16 19:38 in ALL ACCESS Gameplay Technical Issues Bugs
Should have mentioned, I'm running 64 Bit Vista Home Premium.
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at May 17, 2009 01:44 (-04:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506)
System Manufacturer: TOSHIBA
System Model: Satellite A355D
BIOS: Ver 1.00PARTTBLr
Central Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72 (2 CPUs), ~2.1GHz
Memory: 3838MB
.Net Memory Report: 2655MB out of 3837MB available
Page File: 6435MB (1472MB currently in use)
C Drive: (TOSHIBA MK3252GSX ATA Device) 225479MB out of 303743MB (74%) free
D Drive: (HL-DT-ST DVDRAM GSA-T50F ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon 3100 Graphics
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon 3100 Graphics (0x9613)
Video Memory: 1918 MB
Driver Version: 7.15.0010.0134
Driver Date: 8/1/2008 3:37:42 AM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5689
Driver Date: 8/20/2008 9:02:56 PM
WMI Information
Motherboard Manufacturer: TOSHIBA
Motherboard Model: (empty)
Motherboard Product: KTKAE
Motherboard Version: 1.00
BIOS Manufacturer: TOSHIBA
BIOS Name: Ver 1.00PARTTBLr
BIOS Version: TOSCPL - 6040000
BIOS Release: 20080910000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 275604 bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found
I've looked at most of teh Vista fixes on the Technical board, and none of them seem to have fixed this issue. I'm runnign a laptop with 4 gigs of RAM, an ATI Radeon 3100, and plenty of HD space.
I can run the updater fine, but as soon as I switch to the full screen loading backdrop, the game crashes and brings up the "Tell us what you were doing" input box. Anyone know how to fix this?