City of Heroes: Live Forum Archive

Unable to buy full version from trial

Blondelicious

By Blondelicious,
Posted on: 2009-05-04 10:15 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

i have a trial version of the game. im trying to purchase the full version. when i click on the link to buy the full version it sends me to the NCsoft login screen but when i try to login i get this message

"We were unable to verify your login. Either your login information was entered incorrectly, or the account system is currently unavailable. Please check the normal downtime schedule and announcements.

If you have a Lineage® II account, you may need to change your NCsoft password. Please use the "Forgot your password?" link to do so. Click here for additional help."

can anyone help???

 

Posted

I'm getting "The site is down for maintenance" when attempting to login normally, so don't panic overmuch right now: It's not just you.

I'll keep watch on this and check on your progress. Make sure that you're logging in with the email address/password you registered with your trial. If THAT is still failing, there's a "resend password" function that you can use to try to work around it.

Can't help much right now with the site being down. Ping me here if you have further questions, or just add to this thread, I'll watch either one.

 

Posted

thanx for the response, your avatar is so cute!

the site is totally down for me now too. i wll keep trying. thanx for the help

 

Posted

ok it all worked out. a little more complicated than my experience with other online games. now i can finally send/reply to tells