Hello everyone, I'm very pleased to announce that character transfer from the US to EU servers is now available for no charge.
Customers transferring from the US servers to the EU servers will have an EU game account created as part of the transfer process, to which they can transfer their characters - so you don't even need to purchase CoH in Europe to take advantage of character transfer.
To transfer your characters, you will need to login to PlayNC.com using your Master Account which contains any existing US characters. These characters can then be transferred to any City of Heroes (Europe) account that's part of the same Master Account.
Full details on character transfer are available in the City of Heroes Knowledge Base. Please review the following articles carefully:
Also, you should review the thread here on the EU boards where the EU staff is answering questions.
Please read these articles very carefully. There is a lot of information in them, and we feel they will answer almost all of your questions about character transfer.
If after reviewing these articles you still have questions about character transfer, please submit a ticket to the Account Support team.
A special note for anyone considering purchasing City of Villains in Europe: If you already have a City of Heroes (US) account, but would like to purchase City of Villains in Europe, login to PlayNC, and transfer your characters to the European servers before you use a CoV Activation Code. Then use your CoV Activation Code (found in the retail box) to 'Upgrade' your new CoH (Europe) account; you'll be ready to play City of Villains with 12 character slots, plus your transferred CoH characters.
Thanks for your patience on this; we're extremely glad character transfer is finally here, and I hope many of you take advantage of it.
And a big welcome to new players of City of Heroes in Europe.
Hello everyone, I'm very pleased to announce that character transfer from the US to EU servers is now available for no charge.
Customers transferring from the US servers to the EU servers will have an EU game account created as part of the transfer process, to which they can transfer their characters - so you don't even need to purchase CoH in Europe to take advantage of character transfer.
To transfer your characters, you will need to login to PlayNC.com using your Master Account which contains any existing US characters. These characters can then be transferred to any City of Heroes (Europe) account that's part of the same Master Account.
Full details on character transfer are available in the City of Heroes Knowledge Base. Please review the following articles carefully:
Can I transfer characters from my US City of Heroes game account to the City of Heroes (Europe) servers?
I have or do not have X type of account. Can I still use the Character Transfer service?
Also, you should review the thread here on the EU boards where the EU staff is answering questions.
Please read these articles very carefully. There is a lot of information in them, and we feel they will answer almost all of your questions about character transfer.
If after reviewing these articles you still have questions about character transfer, please submit a ticket to the Account Support team.
A special note for anyone considering purchasing City of Villains in Europe: If you already have a City of Heroes (US) account, but would like to purchase City of Villains in Europe, login to PlayNC, and transfer your characters to the European servers before you use a CoV Activation Code. Then use your CoV Activation Code (found in the retail box) to 'Upgrade' your new CoH (Europe) account; you'll be ready to play City of Villains with 12 character slots, plus your transferred CoH characters.
Thanks for your patience on this; we're extremely glad character transfer is finally here, and I hope many of you take advantage of it.
And a big welcome to new players of City of Heroes in Europe.