City of Heroes: Live Forum Archive

hakarune2

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  1. hakarune2
    Quote:
    Originally Posted by Kitsune Knight View Post
    Could you check Window's Event Viewer for any logged errors from CoX crashing? That might give a clue if there's anything there.

    You can access it by going to Start -> Control Panel -> Administrative Tools -> Event Viewer. Inside Event Viewer, they would be under Windows Logs -> Application.

    That's two totally different resolutions, a monitor only has one native resolution. According to the dx diag, it's 1366x768, just like my system (I suspect you have the exact same machine). Again, it should have no problem running CoH, so it's certainly not a performance issue.


    I can't recall if it was this ASUS machine, or a prior HP machine, but one of them had some OEM service running in the background that would seriously screw up CoH. One thing you could try is killing all background services/applications (making sure to be on the Elevated version of Task Manager) starting CoH. There's a couple windows services that you can kill, but will then result in the system bringing up a countdown until it forces a reboot, so watch out for those (I think only one or two do it... sadly I can't recall which off the top of my head!).
    Checked the log and this is all it says:
    Code:
    Log Name:      Application
Source:        Application Hang
Date:          5/6/2012 2:15:12 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      GoingMerry
Description:
The program CityOfHeroes.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 17c8
 Start Time: 01cd2bcd1df7513b
 Termination Time: 333
 Application Path: C:\Program Files (x86)\NCsoft\City of Heroes\CityOfHeroes.exe
 Report Id: 88dad511-97c0-11e1-9584-0026188fa829

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-05-06T21:15:12.000000000Z" />
    <EventRecordID>3285</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GoingMerry</Computer>
    <Security />
  </System>
  <EventData>
    <Data>CityOfHeroes.exe</Data>
    <Data>1.0.0.1</Data>
    <Data>17c8</Data>
    <Data>01cd2bcd1df7513b</Data>
    <Data>333</Data>
    <Data>C:\Program Files (x86)\NCsoft\City of Heroes\CityOfHeroes.exe</Data>
    <Data>88dad511-97c0-11e1-9584-0026188fa829</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
</Event>
    As for the screen res, I just clipped it from ASUS' website.

    I've also tried closing every non-mandatory service before starting the game and same result.... (unless I missed one, or closed one I shouldn't have..)

    Yeah I have the G51VX ASUS with the white glowing lid...

    Quote:
    Originally Posted by Texas Justice
    Apples. Oranges.

    Those games are DirectX games. City of Heroes is OpenGL.
    I guess I've never played an OpenGL game on this laptop (it's new)... Is there an OpenGL testing app somewhere that I could check for info about the comp and possible problems (I know my tablet has one)...
  2. hakarune2
    Quote:
    WanderingAries: Well that was an eyeful. I saw a bunch of "file missing" entries
    The the "file missing" error is fine, they were removed on purpose and would not affect the game from starting.


    Quote:
    WanderingAries: Granted, you're playing on a low rez (15" screen?) so there's less to draw.
    My screen is a 15.6" HD (1366x768)/Full HD (1920x1080) LED backlight

    This is an ASUS G51VX 1GB dedicated DDR3 on the video....

    Quote:
    newchemicals: The Asus laptops are notorious for being a pain in the rear when you upgrade video drivers on them. (Actually, its not unique to Asus)

    Once any laptop manufacterer sells you a laptop, they don't ever have to update the video drivers for the thing. Short of defective drivers.

    I'd do a safe mode un-install of the video drivers and then re-install the latest "official Asus" drivers for your model of laptop.

    The laptop is also a couple of years old, make sure its not a heat issue. A good blast of compressed air can do wonders for laptop temps. (Also, using a good laptop cooler)
    I tried on the newest OEM drivers and then tried again after updating the video drivers to the newest NVIDIA ones, still nothing.

    Also the system is not hot at all, cleaned it and blasted it with air prior to wipe/clean and install of Win7.

    Quote:
    Kitsune Knight: I've played CoH for years on a system with the same GPU/resolution/CPU/RAM (upgraded to 8GB a couple months ago), so I can say it's quite capable of playing CoH at pretty high settings (right around the pre-UM max).
    The system plays all the other games NP and on highest graphics (LOTRO, Champions-Online, Perfect World, Battle of the Immortals) and plays WoW on medium settings.....
  3. hakarune2
    Just a heads up, part of the tried everything I've found online includes deleting the cache file in CoH directory as well as deleting the CoX folder amongst other things.
  4. hakarune2
    Windows 7 6b-bit. I would love to actually play this game ^_^

    (I've tried every help suggestion in every forum I could find)

    So the game won't work at all, it freezes at the white screen with the hero every time while loading. Though it will boot using safe mode, but when it does it constantly crashes and freezes randomly and non-stop. Barely created a character (took like an hour or so to make the char because of crash/freezing in safe mode).

    Already check the drivers and they were the most recent available, but I went ahead and upgraded to the newest Beta drivers anyway to see if it'd fix the problem.

    And before anyone suggests it, I've already tried it with and with out bitdenfer 2012 running....

    DxDiag/CoHHelper/HiJackThis in link: http://pastebin.com/9RDVykaE