duecefin

hi I just downloaded the trial, when I log in and start to create a character the lower half of the screen(from the legs down) stays on the screen where you pick you char's build.
i went on and finished my char out hoping that the problem would go away once I entered the game, but it didnt, that same blue background screen stays up. I can see all the menus and chatboxs though.
I ran the updater again to check the files and all were verified. any suggustions?