Uriel114

Citizen
  • Posts

    2
  • Joined

  1. Uriel114

    Updater Error...

    Hi there people. New to the forums, but not new to the game. I just recently started playing again, and I'm playing on a Windows 7 32 bit pro OS. Upon the game crashing, I troubleshot the game for compatibility issues, and it keeps telliong me that the COH updater is incompatible, and that I should be running the game in XP Service pack 2. Any help or info would be greatly appreciated. Here is a copy of My COH Helper log:

    ---System information gathered by CoH Helper version 0.2.0.2---

    DxDiag gathered at September 11, 2010 09:31 (-04:00)
    Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: GA-MA790XT-UD4P
    BIOS: Award Modular BIOS v6.00PG
    Central Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
    Memory: 4096MB
    .Net Memory Report: 2507MB out of 3326MB available
    Page File: 5795MB (856MB currently in use)
    C Drive: (WDC WD5000AACS-00ZUB0 ATA Device) 364140MB out of 476837MB (76%) free
    D Drive: (ASUS DRW-2014L1T ATA Device) zero-size drive
    Windows directory location: C:\Windows
    DirectX: DirectX 11
    DirectX Diag version: 6.01.7600.16385 (32-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.

    No problems found.
    Input Notes: No problems found.

    Monitor:
    Monitor's Max Resolution: (blank)
    Video Device Name: NVIDIA GeForce GTX 285
    Manufacturer / Chip: NVIDIA / GeForce GTX 285
    Video Memory: 2414 MB
    Driver Version: 8.17.12.5896
    Driver Date: 7/10/2010 5:37:00 AM
    Driver Language: English

    Sound Device Description: Speakers (High Definition Audio Device)
    Driver File: HdAudio.sys
    Driver Version: 6.01.7600.16385
    Driver Date: 7/13/2009 7:51:47 PM

    Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Driver File: HdAudio.sys
    Driver Version: 6.01.7600.16385
    Driver Date: 7/13/2009 7:51:47 PM


    WMI Information
    Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
    Motherboard Model: (empty)
    Motherboard Product: GA-MA790XT-UD4P
    Motherboard Version: x.x
    BIOS Manufacturer: Award Software International, Inc.
    BIOS Name: Award Modular BIOS v6.00PG
    BIOS Version: GBT - 42302e31
    BIOS Release: 20090916000000.000000+000


    Registry Information for Current User
    Resolution: 1828x2147483647
    3D Resolution: 1828x2147483647 (Not using renderscale)
    Full Screen: No
    Maximized: No
    Screen Position: Unknown, Unknown
    Refresh Rate: UnknownHz
    Vertical Sync Enabled: No


    Physics Quality: Unknown (2147483647)
    Maximum Particles: 50000
    Max Particle Fill? 10.000
    Physics Card Enabled: No


    Anti-aliasing: Unknown (2147483647)
    Anisotropic Filtering: Unknown (2147483647)
    Texture LOD Bias: Unknown (2147483647)
    Water Effects: Unknown (2147483647)
    Bloom: 1.000 (turned off)
    Depth of Field Enabled: No
    Desaturation Effects (Sepia) Enabled: No
    Shader Detail: Unknown (2147483647)


    World Texture Level: Unknown (2147483647)
    Character Texture Level: Unknown (2147483647)
    World Detail Level (Vis_Scale): 1.000
    Entity Detail Level: 1.000
    Shadows Enabled: No
    Shadow Mode: Unknown (2147483647)
    Shadow Map Shader: Unknown (2147483647)
    Environmental Reflections: Unknonwn (2147483647)
    Advanced Occlusion Settings: No
    Ambient Occlusion: Ultra
    Occlusion Strength: Unknonwn (2147483647)
    Blur: Unknonwn (2147483647)
    Ambient Resolution: Unknonwn (2147483647)


    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: No
    Suppression of FX When Camera Close Enabled: No
    Close Suppression Range: 3.000
    Show Advertisements: Yes

    Audio Mode: Performance
    3D Audio: No
    FX Sound Volume: 1.000
    Music Sound Volume: 0.600

    Show Advanced Graphics Options: No
    Overall Graphics Quality: 0.500
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: Unknown bytes/second
    Current Game Version: 1850.201007290124.28T4
    Installation Directory: C:\Program Files\City of Heroes

    Mod files in the Data directory
    No modifications found
  2. Server:Infinity
    Character Name:1.05
    SG/VG Name:Chain & Mail
    When do you crash:randomly
    Does it affect all characters:yes
    Does it affect only characters in one or more SG's or VG's:yes

    Hi there! I seem to be having the same problem, over and over again. Random crashing accompanied by a black screen and skipping sound. Also, temporary frozen screen with cursor mobility and non-skipping sound, which usually resolves itself after bringing up the task manager.

    PLEASE HELP!
    Here is the Hijack This file:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:11:25 PM, on 2/2/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16762)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Paul\Desktop\CohHelper.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
    O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1230150993968
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O20 - AppInit_DLLs: hflerq.dll
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    --
    End of file - 4397 bytes

    Here is the COH Helper file:

    ---System information gathered by [url=http://home.roadrunner.com/~dasloth/CoH/CoHHelper.html[/url] version 0.1.1.6---

    DxDiag gathered at February 2, 2009 21:18 (-05:00)
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P35-DQ6
    BIOS: Award Modular BIOS v6.00PG
    Central Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs)
    Memory: 2046MB
    .Net Memory Report: 1588MB out of 2046MB available
    Page File: 4629MB (333MB currently in use)
    C Drive: (WDC WD50 00AAKB-0 SCSI Disk Device) 444546MB out of 476929MB (93%) free
    D Drive: (ASUS DRW-2014L1T) zero-size drive
    Windows directory location: C:\WINDOWS
    DirectX: DirectX 9.0c (4.09.0000.0904)
    DirectX Diag version: 5.03.2600.5512 (32-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.
    Input Notes: No problems found.

    Monitor: Plug and Play Monitor
    Monitor's Max Resolution: 1600,1200
    Video Device Name: NVIDIA GeForce 9600 GT
    Manufacturer / Chip: NVIDIA / GeForce 9600 GT
    Video Memory: 512.0 MB
    Driver Version: 6.14.0011.8122
    Driver Date: 1/15/2009 8:19:00 AM
    Driver Language: English

    Sound Device Description: Realtek HD Audio output
    Driver File: RtkHDAud.sys
    Driver Version: 5.10.0000.5657
    Driver Date: 7/3/2008 4:03:14 PM


    WMI Information
    Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
    Motherboard Model: (empty)
    Motherboard Product: P35-DQ6
    Motherboard Version:
    BIOS Manufacturer: Award Software International, Inc.
    BIOS Name: Award Modular BIOS v6.00PG
    BIOS Version: GBT - 42302e31
    BIOS Release: 20080227000000.000000+000

    Registry Information for Current User
    Resolution: 1024x768
    3D Resolution: 1024x768 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 85Hz
    Vertical Sync Enabled: Yes

    Physics Quality: Medium
    Maximum Particles: 40135
    Max Particle Fill? 10.000
    Physics Card Enabled: No

    Anti-aliasing: 2x
    Anisotropic Filtering: 2x
    Texture LOD Bias: Smooth
    Water Effects: High Quality
    Bloom: 1.000 (turned off)
    Depth of Field Enabled: Yes
    Desaturation Effects (Sepia) Enabled: Yes
    Shader Detail: High

    World Texture Level: Medium
    Character Texture Level: Very High
    World Detail Level (Vis_Scale): 1.000
    Entity Detail Level: 1.000
    Shadows Enabled: Yes
    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: Yes
    Suppression of Extra Player FX Enabled: No
    Suppression of FX When Camera Close Enabled: Yes
    Close Suppression Range: 3.000

    Show Advertisements: Yes

    Audio Mode: Performance
    3D Audio: No
    FX Sound Volume: 1.000
    Music Sound Volume: 0.600

    Show Advanced Graphics Options: Yes
    Overall Graphics Quality: 0.600
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: 435307 bytes/second
    Current Game Version: 18.20081210.8T3
    Installation Directory: C:\Program Files\City of Heroes

    Mod files in the Data directory
    .\texture_library\GUI\Icons\Powers has 96 files
    .\texture_library\MAPS\city has 1 file
    .\texture_library\MAPS\Safeguard has 9 files
    .\texture_library\MAPS\sewers has 44 files
    .\texture_library\MAPS\static has 34 files
    .\texture_library\V_MAPS\Outdoor_Missions has 9 files
    .\texture_library\V_MAPS\Static has 16 files