Thanatrix

I did post via the in-game reporting tool. The response was both quick and courteous but the only solution they could offer was 'Buy it at full-price after your subscription expires' as this issue is apparently beyond the GMs, account services, and anyone else save perhaps the development team. Thus, following the advice I have from the GM who responded, I posted my issue here so that the developers might be aware of the issue.

I was introduced to COH/COV by a friend a few months back. After some initial exploring it seemed a lot of fun so I went VIP. My intent was learning which parts were worth paying for, then buying them from the store with points so that if I needed to quit VIP I could continue to enjoy those parts of the game that I liked. NCSoft would get paid for the points to buy what I wanted, and also get paid for the VIP access, so they really have no cause to complain about this. Life and finances are uncertain, I cannot commit to paying VIP forever.

Well, some of what I liked best were some of the advanced archetypes. Widow and Mastermind in particular. With the current sale, it seemed a very good time to buy permanent access to them rather than the temporary (VIP) access that I have. This seems to not be allowed - anything I have a temporary (VIP) access to I cannot buy permanent access to. This pretty much makes me feel like I wasted my time and money buying VIP.

I am upset that in this instance, I as a VIP am being treated worse than a non-VIP by being barred from buying permanent access to these archetypes.