City of Heroes: Live Forum Archive

Supernova2219

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  1. Supernova2219
    I'm having the same problem for Justice. I can log into Exalted just fine though.
  2. Supernova2219

    Windows 7 Problem

    POST-ACTION

    Quote:
    Originally Posted by MattMiracle View Post
    Have you tried to turn "User Account Control" down or off?
    I turned it down one and now the game boots up fine. Thanks! I really appreciate the help from everyone.
  3. Supernova2219

    Windows 7 Problem

    POST-ACTION

    Ok, so I went to uninstall my drivers as layed out in that stickied topic. My ATI programs on the uninstall list didn't match up (I have ATI Catalyst Control Center whereas the directions call it ATI Software Uninstaller). It said it had been removed so I restarted. There were no visible changes to my computer and I wasn't prompted to install drivers upon reboot. I ran the DriverSweeper and restarted again. This time the graphics on my computer were noticeably weaker. I ran the 9.9 driver update and restarted again. Nothing ATI showed up on my uninstall list or on the start menu. I didn't know what I did wrong so I did a system restore to Friday. I decided to try running CoH to see if it worked and it did. I logged in and everything. I didn't change any settings because I had been prompted to reboot to finish installing the Windows updates that had been affected by the restore. Now I can't get past the first loading screen again. Maybe it's one of the updates I received? That's the only thing I can think of.
  4. Supernova2219

    Windows 7 Problem

    POST-ACTION

    Quote:
    Originally Posted by Smurch View Post
    Well the first thing that jumps out at me is your GFX driver is out of date. Pick up the 9.9 catalyst driver from Radeon and uninstall your old drivers, then install the new drivers.
    Ok, I downloaded 9.9 but how do I uninstall my old drivers? And since I got this computer I've only installed itunes/Quicktime, RollerCoaster Tycoon 2, AIM, CCleaner, and Google Earth.
  5. Supernova2219

    Windows 7 Problem

    POST-ACTION

    Quote:
    Originally Posted by Flameshot View Post
    If you right click on the shortcut on your desktop and click on Properties, a window will pop up. You will see a few tabs here at the top, you're looking for Compatibility.

    Make sure that Compatibility Mode is NOT checked. It should be off.

    A little further down, you should make sure "Run as Administrator" is checked as well.

    Hit Apply or OK at the bottom and try it again.

    If that doesn't resolve the issue, you'll need to post more details about your system. You can do this by using this program CoH Helper. Download it, run it, paste it's findings here.
    Alright, I unchecked compatibility mode and checked the administrator option. It's still not responding so here are my specs:

    ---System information gathered by CoH Helper version 0.1.1.8---

    DxDiag gathered at December 5, 2009 20:17 (-05:00)
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 1545
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11
    Central Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz (2 CPUs), ~2.2GHz
    Memory: 4096MB
    .Net Memory Report: 2435MB out of 4092MB available
    Page File: 6417MB (1765MB currently in use)
    C Drive: (TOSHIBA MK3263GSX) 253696MB out of 290204MB (87%) free
    D Drive: (HL-DT-ST DVD+-RW GT10N) zero-size drive
    Windows directory location: C:\Windows
    DirectX: DirectX 11
    DirectX Diag version: 6.01.7600.16385 (64-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.
    Input Notes: No problems found.

    Monitor:
    Monitor's Max Resolution: (blank)
    Video Device Name: ATI Mobility Radeon HD 4330
    Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9552)
    Video Memory: 2040 MB
    Driver Version: 8.631.0.0
    Driver Date: 6/25/2009 5:28:02 AM
    Driver Language: English

    Sound Device Description: Speakers / Headphones (IDT High Definition Audio CODEC)
    Driver File: stwrt64.sys
    Driver Version: 6.10.6217.0000
    Driver Date: 6/28/2009 11:44:38 PM


    WMI Information
    Motherboard Manufacturer: Dell Inc.
    Motherboard Model: (empty)
    Motherboard Product: 0G437N
    Motherboard Version:
    BIOS Manufacturer: Dell Inc.
    BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A11
    BIOS Version: DELL - 27d9081b
    BIOS Release: 20090827000000.000000+000

    Registry Information for Current User
    Resolution: 1024x768
    3D Resolution: 1024x768 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 60Hz
    Vertical Sync Enabled: Yes

    Physics Quality: High
    Maximum Particles: 50000
    Max Particle Fill? 10.000
    Physics Card Enabled: No

    Anti-aliasing: None
    Anisotropic Filtering: 4x
    Texture LOD Bias: Smooth
    Water Effects: High Quality
    Bloom: 1.000 (turned on)
    Depth of Field Enabled: Yes
    Desaturation Effects (Sepia) Enabled: Yes
    Shader Detail: High

    World Texture Level: Very High
    Character Texture Level: Very High
    World Detail Level (Vis_Scale): 2.000
    Entity Detail Level: 2.000
    Shadows Enabled: Yes
    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: Yes
    Suppression of Extra Player FX Enabled: No
    Suppression of FX When Camera Close Enabled: No
    Close Suppression Range: 3.000
    Show Advertisements: Yes

    Audio Mode: Performance
    3D Audio: No
    FX Sound Volume: 1.000
    Music Sound Volume: 0.355

    Show Advanced Graphics Options: No
    Overall Graphics Quality: 1.000
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: 261811 bytes/second
    Current Game Version: 1600.20091102.7T3
    Installation Directory: C:\Program Files (x86)\City of Heroes

    Mod files in the Data directory
    No modifications found
  6. Supernova2219

    Windows 7 Problem

    POST-ACTION

    I just received my new laptop with Windows 7 Home Premium. Yesterday I installed CoX and booted it up. Everything worked fine despite the annoying shield icon over the shortcut. Today I go to log in and the game quits responding on the loading screen (the one immediately after the loading bar). I've restarted hoping that would fix it but it hasn't. I'll admit I'm a little computer stupid so any help would be greatly appreciated.