SecretSquirrel Tophat

Thanks for the link. I queried 'master account permanently blocked' and it says that the account cannot be accessed in any way now. This really, well, sucks. I had some veteran rewards on that account. Like I said, I've never spammed or bought influence or done any of that stuff on the account - the last thing I remember doing was a low level taskforce in Faultline - was it hacked?

1- I bought the CoH box then the CoX digital download. A lonnnnng time ago.

2- First month paid was with CC/Debit. I have a new account/card so I dunno what to do there.


Good questions but is there a link or something to account help?

Edit: I think I remembered the master account name and tried a few passwords but I get either "Wrong Pass" or "This master account has been permanently blocked." I don't understand the 2nd one- I've never done anything malicious to the game or bought services or anything; why would it be blocked?

Hi all- didn't know where else to post this so I apologize if it's in the wrong forum.

I had an CoX account, oh gosh, around issue 8 and 9. Haven't logged onto it since then. I know the in-game username and the account details (don't have the game codes because it's been so long); it was my account after all :P I don't remember the password or the answer to the secret question (how did I pick such a stupid question in the first place?!) so I'm locked out of it. Is there some way that NCSoft or Cryptic could let me back in the account? It'd be nice to return to CoX

Thanks for all the help; again, sorry if this is in the wrong forum.