I know it may be the wrong place to post this but im desperated to get some help.
2 years ago I was testing the game with a trial account, it expired.
Now I came back , I created a new trial account just to see the new updates and to decide if it worth a normal account.
I then decided to buy the game via online ncsoft store. It redirect me to a web page then I purchased the game , and I log in my old account because I had a character I wanted to play with.
I choose the game to activate, entering my username again and it ask me the serial code.
What serial code?
I search the e-mail invoice of the game purchase and nothing is there. No code, only reads: You can find the related code of this purchase in the main ncsoft page.
I searched the whole page over and over, back and forth , feeling a bit dumb but is not there.
I would appreciate any help or suggestion on how to solve this isue.
Thanks for your time