Lighthouse_NA

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  1. [ QUOTE ]
    So, uh, if you didn't get the new patch that was recalled, does that mean you won't have to update when you try and log in?

    [/ QUOTE ]

    You won't have a patch when you log in next. It's just business as usual like any other day. Were testing something on the Training Room (see this post) and will let you all know what we plan to do moving forward once that plan is ready for public consumption.
  2. As of 9:00 AM Pacific (12 Noon Eastern) all North American City of Heroes / City of Villains servers are up and available for play.
  3. [ QUOTE ]


    I did find one of them global bugs. The safeguard for Founders Falls has one on the Arson Side Mission. After you complete it successfully, you exit the side mission to find yourself beneath the map.

    [/ QUOTE ]

    Thanks for the bug report! If you run into other such issues, please be sure to tell us about it via the in game commands /petition or /bug and/or visit the Technical Issues forum.
  4. [ QUOTE ]
    I did that and i still have a bug in my lvl 50 ice blaster, when i log in i dont see any baddies or contacts and i cant leave to another city, it wont let me on the train or take tunnels and i cant open doors to get in the buildings like the university, is this the bug they're fixing?

    [/ QUOTE ]

    Hi iceninja,

    We have a discussion thread about this issue (that is not specific to Issue 12) in the Technical Issues Forum. You can find more information by clicking that link.
  5. [ QUOTE ]

    He's probably referring to the frequent crashes we've been seeing on Virtue and Freedom lately...

    [/ QUOTE ]

    Hi Reiska,

    Just to set the record straight, Freedom had a brief interruption on Sunday, but outside of that one incident, both Virtue and Freedom have been online and connected (outside of announced server maintenance) with thousands of players playing on them just fine. If you are encountering difficulty in staying connected, please be sure to let us know about it via the in game /petition command or on the website

    http://www.plaync.com/us/support/doc_214.html?prod=9

    Thanks!
  6. This patch is not going live on Tuesday, June 10th as we announced here.
  7. [ QUOTE ]
    when will they be back up? i saw the server status going to unknown. does that mean its coming up soon

    [/ QUOTE ]

    Yes, the servers should be back up very soon.
  8. [ QUOTE ]
    Lately, the server seems to go down regularly on non-maintenance days, and with no warning. At least give some advanced notification - don't just post a message up half an hour before you decide to bring the servers down.

    [/ QUOTE ]

    Hi TheUndertaker,

    Sorry that you feel that way. I have e-mailed notifications and server logs to show that our Operations team broadcasts downtime notifications via the ADMIN channel at 30 minutes, 15 minutes and 5 minutes prior to a planned maintenance (as was done today). You might have just missed those in some heavy combat, or if you had just logged in right before the servers came down.

    Additionally, notification of the downtime was posted to the server status page and message forums yesterday afternoon.
  9. [ QUOTE ]
    [ QUOTE ]
    [ QUOTE ]
    So.......instead of a patch do we get a patch for the patch, or do we get unpatched which means everything falls apart and the game resets back to Issue 1? Just for clarification...

    [/ QUOTE ]

    Sorry if any of you were confused by my message. The Live servers will stay at version 17.20080521.1 that they have been running on since May 28th with Issue 12: Midnight Hour in full effect. We will not be updating to version 17.20080528.1 that is currently in testing on the Training Room as we had previously planned. We'll update you shortly with details of what will be going to the Live servers when. Thanks for your patience and understanding.

    [/ QUOTE ]
    ... what about those of us that had started downloading and applying the new patch, before it got pulled? Are we S.O.L. ...?

    [/ QUOTE ]

    Your client updater should fix those files.
  10. In talking with our Operations Team, it looks like the servers will be back up very soon (less than an hour) from now (it's apx 8:30 AM Pacific / 11:30 AM Eastern as I write this).

    Thanks again for your patience.
  11. [ QUOTE ]

    You guys have me worried now. Twice now, you've lost the Community/Dev Digests, now the scheduled patch isn't ready, and I'm still not sure if y'all got the Toon Server Transfer tool back online again.

    Is everything ok?

    [/ QUOTE ]

    The loss of the digests was because we migrated to new server hardware for the forums in anticipation of future upgrades. The digests (is that a word?) really have no impact on the live game.
  12. [ QUOTE ]
    Is that why i cant login or is my connection that bad today?

    [/ QUOTE ]

    The servers are currently down. We'll post here when they are back up.
  13. [ QUOTE ]
    So.......instead of a patch do we get a patch for the patch, or do we get unpatched which means everything falls apart and the game resets back to Issue 1? Just for clarification...

    [/ QUOTE ]

    Sorry if any of you were confused by my message. The Live servers will stay at version 17.20080521.1 that they have been running on since May 28th with Issue 12: Midnight Hour in full effect. We will not be updating to version 17.20080528.1 that is currently in testing on the Training Room as we had previously planned. We'll update you shortly with details of what will be going to the Live servers when. Thanks for your patience and understanding.
  14. On Tuesday, June 10th, we uncovered a last minute issue with the planned game update that was scheduled to go out to the Live servers. As a result of this, we have delayed this update and it will not go into effect today.

    To discuss this announcement, please join us here.
  15. Please use this thread to discuss the below announcement.

    On Tuesday, June 10th, we uncovered a last minute issue with the planned game update that was scheduled to go out to the Live servers. As a result of this, we have delayed this update and it will not go into effect today.

    Additionally, the maintenance necessary to revert the patch out is running over the planned 8 AM Pacific (11 AM Eastern) end time. We'll update this thread when the servers are back up. Our apologies for any inconvenience caused.
  16. All North American City of Heroes / City of Villains servers will come down on Tuesday, June 10th starting at 6 AM Pacific (9 AM Eastern) to update to the latest game version, number 17.20080528.1. Patch Notes documenting the changes included in this new version will be posted to the Patch Notes Page once the update is complete. If you want to read the changes that were in testing with this version, please visit the Training Room Test Server Forum.

    Estimated downtime for the patch to be applied and the servers to come back online is 2 hours.

    To discuss this announcement, please join us in the Technical Issues forum.
  17. We just wanted people to know that the Dev Digest and Community Digest are currently down. We're aware of the issue and working to resolve it. Our apologies for any inconvenience.
  18. Join our very own Community Moderator Koschej in playing his Warshade on the Champion Server. Why, you ask? Well, just for fun!

    Click here for the details
  19. On Monday, June 9th, starting at 6 AM Pacific (9 AM Eastern) all NCsoft message forums, including the Official City of Heroes message forums, will come down for maintenance. The estimated downtime is 1/2 hour.
  20. The maintenance finished smoothly this morning and everything is back online
  21. The City of Heroes message forums will come down for a brief maintenance on Tuesday, June 3rd. The maintenance to the forum server hardware will start at 6 AM Pacific (9 AM Eastern) and go for a 3 hour period to 9 AM Pacific (12 Noon Eastern).

    We only anticipate that the forums will be offline for a period of 30 minutes over this maintenance window. Our apologies for any inconvenience caused by this maintenance.
  22. On Tuesday, June 3rd starting at 6 AM Pacific (9 AM Eastern) the following servers will go offline for maintenance and be unavailable for a period of up to 4 hours:

    Champion
    Guardian
    Justice
    Protector
    Virtue
    Training Room

    We anticipate that the maintenance will not take the full 4 hour downtime. Check the server status page to see when the servers are back online. This downtime is not for a game update, but for maintenance to these servers. Our apologies for any inconvenience caused by this outage.

    To discuss this outage, join us in the Technical Issues forum.
  23. Its a new month and a good opportunity to change your desktop to the June City of Heroes 4 year anniversary Calendar!

    Click here to view the 4 year anniversary calendar wallpaper page

    Choose the June calendar and save the image as your desktop and suddenly you are up to date with City of Heroes!
  24. Just FYI... the global chat handle flag reset was a process done once the servers were back up. There may have been a brief time this morning where players could log in but did not yet have the global chat handle flag reset. The command was run at apx. 8 AM Pacific (11 AM Eastern) to grant the reset.

    The free respec and tailor tokens are a database script that is run while the servers were offline.