City of Heroes: Live Forum Archive

Kompy

Citizen

  • Posts

    5

  • Joined

  1. Kompy
    While I doubt switching to a dual core is feasible at this time, I'm definitely taking you up on the rest, particularly the extra ram. I especially thank you for the help with the vid card info.
  2. Kompy
    Well now that I need to do in order to fix my chances to play CoX again, I need to figure out what video card I need...and that's where I need help in.

    I have a PSI-E, 500W, 960 MB of RAM and am hoping for something relatively affordable but willing to give any price range a try if the need is there (CoX and the MMO that shat not be named are among the only real PC games I have on this computer, as for the most part I'm a casual net surfer and Photoshop artist). If you need more info about my specs, I posted them previously on this thread: http://boards.cityofheroes.com/showthread.php?t=194853

    Sorry for taking up your time yet again, by the way.
  3. Kompy
    Well I know it's 500W, though I don't recall the brand right now.

    In any case, you have my sincerest thanks, you've been a great deal of help in helping me understand my computer a little better (and what it can and cannot do). While I lament it might be a bit before I can get a new vid card (and still need to see what kind I can even get), at least I can rest a little better knowing that this problem has a solution after all, if a costly one.
  4. Kompy
    Quote:
    Originally Posted by Texas Justice View Post
    I don't think that video card is supported, but it's hard to tell with the name given. What little I can find seems to indicate it is an S3 video card or chipset (likely onboard) and that is NOT a supported video chipset for the game.

    To get a full picture of the hardware, drivers, and settings involved, please post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
    Truthfully I have a feeling the new vid card was the culprit, but I just had to be certain. Just in case, here's the data:


    ---System information gathered by CoH Helper version 0.1.1.8---

    DxDiag gathered at October 10, 2009 19:52 (-04:00)
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
    System Manufacturer: BIOSTAR Group
    System Model: P4M90-M4
    BIOS: Ver:1.0
    Central Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
    Memory: 958MB
    .Net Memory Report: 502MB out of 958MB available
    Page File: 1061MB (1352MB currently in use)
    C Drive: (ST3250410AS) 173951MB out of 238472MB (72%) free
    D Drive: (PIONEER DVD-RW DVR-109) zero-size drive
    Windows directory location: C:\WINDOWS
    DirectX: DirectX 9.0c (4.09.0000.0904)
    DirectX Diag version: 5.03.2600.5512 (32-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.
    Input Notes: No problems found.

    Monitor: Plug and Play Monitor
    Monitor's Max Resolution: 1600,1200
    Video Device Name: VIA Chrome9 HC IGP Family
    Manufacturer / Chip: S3 Graphics Co., Ltd. / VIA Chrome9 HC IGP
    Video Memory: 64.0 MB
    Driver Version: 6.14.0010.0099
    Driver Date: 7/11/2007 1:12:42 PM
    Driver Language: English

    Sound Device Description: HD Audio rear output 2
    Driver File: viahduaa.sys
    Driver Version: 6.00.0001.1570
    Driver Date: 1/11/2009 11:18:04 AM


    WMI Information
    Motherboard Manufacturer: BIOSTAR Group
    Motherboard Model: (empty)
    Motherboard Product: P4M90-M4
    Motherboard Version: Ver:1.0
    BIOS Manufacturer: Phoenix Technologies, LTD
    BIOS Name: Ver:1.0
    BIOS Version: P4M900 - 42302e31
    BIOS Release: 20090117000000.000000+000

    Registry Information for Current User
    Resolution: 1024x768
    3D Resolution: 1024x768 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 60Hz
    Vertical Sync Enabled: Yes

    Physics Quality: Medium
    Maximum Particles: 40135
    Max Particle Fill? 10.000
    Physics Card Enabled: No

    Anti-aliasing: None
    Anisotropic Filtering: 4x
    Texture LOD Bias: Smooth
    Water Effects: None
    Bloom: 1.000 (turned off)
    Depth of Field Enabled: No
    Desaturation Effects (Sepia) Enabled: No
    Shader Detail: Low (with world bumpmaps)

    World Texture Level: Medium
    Character Texture Level: Very High
    World Detail Level (Vis_Scale): 0.961
    Entity Detail Level: 1.000
    Shadows Enabled: Yes
    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: Yes
    Suppression of Extra Player FX Enabled: No
    Suppression of FX When Camera Close Enabled: No
    Close Suppression Range: 3.000
    Show Advertisements: Yes

    Audio Mode: Performance
    3D Audio: No
    FX Sound Volume: 0.064
    Music Sound Volume: 0.000

    Show Advanced Graphics Options: Yes
    Overall Graphics Quality: 0.500
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: 469525 bytes/second
    Current Game Version: 1600.20090918.4T2
    Installation Directory: C:\Program Files\City of Heroes

    Mod files in the Data directory
    No modifications found


    And just in case, here's the HijackThis info as well:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:03:48 PM, on 10/10/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\lxdacoms.exe
    C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Pen_Tablet.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    c:\WINDOWS\system32\ZuneBusEnum.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\Pen_Tablet.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\S3trayp.exe
    C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
    C:\Program Files\Zune\ZuneLauncher.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.newtek.com/register....DongleID=18720
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
    O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\PROGRA~1\FlashGet\getflash.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0311.0\msneshellx.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\IEViewBar.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
    O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Program Files\Mozilla Firefox\plugins\NPSWF32_FlashUtil.exe -p
    O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1124328937875
    O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame.com/KALogoutComponent.cab
    O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/da2/PCPitStop2.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: lxda_device - - C:\WINDOWS\system32\lxdacoms.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 8724 bytes
  5. Kompy
    My apologies if this is a known issue, but try as I look I couldn't find anything remotely resembling my issue and I'm straining to get this figured out before I'm forced to give in to the sad fact my game won't work anymore.

    So a while ago,my comp needed to be repaired. It got fixed, got a new monitor, I believe I also got a new vid card (more on that later) and worked fine.

    I get poked by friends to play again, so I figure I'd take advantage of double XP Weekend and play then, making sure to patch up a few days earlier.

    Yesterday evening, I turn the downloader on. Loading screen comes on as usual. Then black...then more black...then these weird white lines outlining where the menu screen would be if the blackness didn't cover everything. With some moving of the cursor I can see a couple shapes representing the login name and the password and can even 'feel' buttons underneath and can go as far as the server menus and whatnot but I'm essencially playing blind (to a point - I can see the toon in the select menu but not, say, the WORDS). Did I mention it messes with my resolution every time it starts up as well?

    Rebooting didn't work. Updating the driver on my vid card didn't work (either I coudn't find the right one or it has nothing to do with it. I am completely stymied. So if there's anyone that could help me out in figuring out what's causing this, I'd appreciate it.

    Here's some info in case this helps:

    Computer: Intel(R) Pentium(R) 4 CPU 2.80GHz, 960 MB of Ram
    OS: Win XP
    Vid Card Name(Internal): VIA Chrome9 HC IGP Family (Ver. 6.14.0010.009)

    My apologies if this HAS been touched on in the past and I wasn't able to find the answer. Either way, thank you for your time.