I am also stuck at 0% stage 2 download.
I played the game for 2 or 3 years, have been absent for about 2 more years and want to come back, but I am at a loss on how to even get into the game again. I paid 15 bucks for a month and I'm getting pretty frustrated.
I went to work for 6 hours and came back and it said it was done, but when I started it up, stage 1 reloaded again and I was at 0% for stage 2. I can't seem to get past that zero percent. I made a new character and sat and watched, but stage 2 wasn't making any progress. Should I just leave it on overnight, hoping it does something?
I've already tried two things:
1. I tried clicking on Repair (Consistency Check). All that does is reload stage 1 and leave me in the same boat with nothing happening for stage 2.
2. I checked to make sure I had enough free space. I clicked on "computer," hit the "free space" tab, and then clicked on the C drive. It says I have 659 gigs of free space. As I understand it, that should be more than enough.
What else can I try? Fair warning, if you hadn't already guessed, I'm not especially tech-savvy. I'll try any suggestion, to the best of my very limited ability.
If you're experiencing this problem, could you open a support ticket with all of the launcher logs attached?