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I believe that you all are not just fans but customers. Because of that, I SHOULD listen to you. I SHOULD communicate with you. That's part of what you're paying for, after all.
It's easy to get away from doing chats, interviews, reading the boards and become absorbed with game design only. But I personally try to fight that temptation and be as open as possible.
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Gosh, States, if only ALL MMO Lead Designers thought like that, i would not have left FFXI, EQ2, and WoW. The Devs being players and offering news through the boards and stuff is a great feature that i think EVERY mmo would benefit from
