GhostLion

Citizen
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  1. Quote:
    Originally Posted by Forbin_Project View Post
    This is an issue that needs to be taken up with Customer Support. There is nothing that anyone here can do but offer you their sympathy and hope for a quick resolution.

    Best of luck getting this resolved.

    Thank you, I wasn't expecting a red name post. (Since forum front-liners probably have little to do with customer support specifically.) It is as I thought, however, with him taking it to customer support.
  2. Pardons, anyone have any ideas about what's going on with NCsoft?

    I've a friend who recently gave out a friend code for COH--the type that if you upgrade to full account the friend who referred you is supposed to get a free month. Apparently NCSoft isn't honoring that program. In additionally they've twice cut his subscription short not carrying the account for the full "paid for" months.

    I've advised him to call (not email) the company and see if they'll sort it out, but this isn't a good thing from my point of view since I play the game to play with friends.

    At least two other friends accounts are dependent on his playing as they're somewhat more likely to follow him in playing the game. Mine isn't but I'm getting annoyed at their behavior and treatment of a friend. It is unlikely to affect my decision to play on its own.

    Edit: Strangely enough I'd not realized this was my first post since the forum migration of ages past. (Not that I've ever been a prolific poster by any means.)




    I'm a 5 year veteran having started playing on the first anniversary of the game. If I were planning on playing alone I could go back to LOTR or Champions. I'd like to play with said friend because I can schedule playing with him most of the time. Yet, this isn't a positive factor for me. Anyone have similar issues and constructive ways to get solutions with NCsoft?

    I'm not pulling a rage-quit or anything of the sort. Please keep in mind dear super-hero fans. We need to exemplify the best behavior as our super-heroic alter egos would. I am looking for ways to get him help with what's going on with his account, and his fairly paid for time, and referrals.