City of Heroes: Live Forum Archive

Evolution

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  1. Evolution
    Quote:
    Originally Posted by Ghost Falcon View Post
    The Server Status page should now appear correctly.

    Thanks!

    -Ghost Falcon

    Wow,

    I don't even know what to say. I really didn't expect you guys to fix it so fast.


    Thanks for listening, and addressing the problem so swiftly!



    -Evo
  2. Evolution
    Quote:
    Originally Posted by Ghost_Vision_NA View Post
    While it is annoying that the server status page has been broken for a bit now your little hissy fit was uncalled for. It is public information that Monday and Friday the servers go down for maintenance. Been like that since January 2008 IIRC.

    GV

    I am aware of the Scheduled downtimes, my complaint is that there is no information listed on the forums or Website about when or why the servers go down. Something that happens so regularly should have a Announcement somewhere outside of the game.

    If your not aware of the scheduled maintenance and you can't login, when you go to the forums to see if there's some announcement about the servers coming down and you find nothing, then you check the Status page and it says everything is up. Your lead to believe that there is something wrong with your system or game install.

    Especially when the error message it spits out when your trying to login tells you to check the "Server Status" page, then mentions that something might be wrong with your network settings.

    You could save people hours of trouble shooting and annoyance if they just fixed the status page or put a sticky post in the announcements that says something along the lines of:

    "We usually perform server maintenance on (list days) around (list time frame) if you find the servers unavailable during any of these times, please try to reconnect later."


    How hard could that possibly be?


    -Evo
  3. Evolution
    Its August 3rd and your server status page is still showing the server status from June 24th.

    This was take from your XML link at the bottom of the Server Status Page:
    Quote:
    "servers timestamp="2009-06-24 13:05:02" timezone="UTC"
    Seriously,

    If you guys aren't going to take 30 sec to post an announcement when you bring the servers down, then put up a Sticky up that lists your "scheduled downtime", or at least fix the damn Server Status page so that it updates accordingly.


    Nobody cares what the Server Status was a month ago.


    If you don't make some form of out of game announcement when you take the servers down, then people have no way of knowing if the reason they can't connect is because of a PC error on their end, or if its a server issue on yours.

    By having an accurate Server Status page, or a Sticky Post with your Scheduled Downtime, you can save your players (and you) allot of headaches.

    Atleast thats my opinion.

    -Evo