City of Heroes: Live Forum Archive

Duwanis

Citizen

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  1. Duwanis
    Quote:
    Originally Posted by CuppaManga View Post
    Try this: Create a new user and switch to it, and then try launching CoH. Normally this might not work properly for patching, but we're testing for conflicts here. Also, don't use the Guest user.
    Cool, I can try that when I get off of work.

    Quote:
    Originally Posted by CuppaManga View Post
    Meanwhile, can you think of anything that might be loading at startup that CoH wouldn't like for some reason?
    Nope; I'm pretty sure all the login items I have are the same ones I've had since I got the computer. I'll try disabling them, though, and see where I get.
  2. Duwanis
    Quote:
    Originally Posted by CuppaManga View Post
    I'll feel really stupid if this works, but did you reboot recently? Sometimes the wineserver process gets stuck.
    I'd feel really stupid if I hadn't already tried it I've also checked top and/or the Activity Monitor in between attempts to make sure wineserver wasn't running, since I've seen that mentioned elsewhere in the forums.
  3. Duwanis
    Quote:
    Originally Posted by CuppaManga View Post
    What kind of Mac, graphics card, and MacOS are you running?
    15" MBP, running the latest patch of Snow Leopard, with a GeForce 9400M. City of Heroes was running successfully until recently... although I can't pinpoint exactly since there was a month or two that I didn't have the opportunity to play.
    Quote:
    Originally Posted by CuppaManga View Post
    Also, did you throw out the City of Heroes Preferences folder as noted above? The patchserver IP is stored in there, and sometimes it stores incorrectly.
    Yes, a few different times now.
  4. Duwanis
    Quote:
    Originally Posted by CuppaManga View Post
    Even if they're from other applications the messages still might help.
    Here's everything printed to Console while I try to start up CoH, then:

    Code:
    11/22/09 2:28:40 PM	[0x0-0x9f09f].com.adiumX.adiumX[845]	(process:845): Json-CRITICAL **: json_node_get_object: assertion `node != NULL' failed
11/22/09 2:28:40 PM	[0x0-0x9f09f].com.adiumX.adiumX[845]	(process:845): Json-CRITICAL **: json_node_get_int: assertion `node != NULL' failed
11/22/09 2:29:07 PM	TuneUp[7015]	onStatusChange: Transferring data from ecx.images-amazon.comÂ…
11/22/09 2:29:07 PM	TuneUp[7015]	onResourceLoadingStarted
11/22/09 2:29:07 PM	TuneUp[7015]	onResourceLoadingCompleted
11/22/09 2:29:07 PM	TuneUp[7015]	onResourceLoadingCompleted
11/22/09 2:29:22 PM	[0x0-0x2863861].com.transgaming.cityofheroes[47646]	Could not stat /Applications/City of Heroes.app/Contents/Resources/transgaming/f_drive (No such file or directory), ignoring drive F:
11/22/09 2:29:40 PM	[0x0-0x9f09f].com.adiumX.adiumX[845]	(process:845): Json-CRITICAL **: json_node_get_object: assertion `node != NULL' failed
11/22/09 2:29:40 PM	[0x0-0x9f09f].com.adiumX.adiumX[845]	(process:845): Json-CRITICAL **: json_node_get_int: assertion `node != NULL' failed
    The messages from TuneUp appear to be debug/info level logging. The messages from Adium seem to be some bug in its JSON parsing library (or perhaps just a debug/info log that shouldn't have made its way into the production code...). The City of Heroes message is the one I've mentioned above.
  5. Duwanis
    Quote:
    Originally Posted by Duwanis View Post
    Nothing relevant appears in the Console (all messages are easily identified as being associated with other applications; if I shut those applications down, City of Heroes still fails to launch, and nothing shows up in the Console at all). Which is the frustrating bit, really... I can't find much of an indication as to why it won't start; it just won't.
    Correction - apparently sometimes it doesn't log to console, and sometimes it does. I don't think this would be a show-stopping issue, but I did get one console message when I tried to start it up later:

    Code:
    11/22/09 11:35:13 AM	[0x0-0x47047].com.transgaming.cityofheroes[451]	Could not stat /Applications/City of Heroes.app/Contents/Resources/transgaming/f_drive (No such file or directory), ignoring drive F:
  6. Duwanis
    Quote:
    Originally Posted by CuppaManga View Post
    Both. Contact Support, and also open Console (Applications > Utilities > Console) and copy and paste the last few lines right after CoH fails to a reply here.
    Nothing relevant appears in the Console (all messages are easily identified as being associated with other applications; if I shut those applications down, City of Heroes still fails to launch, and nothing shows up in the Console at all). Which is the frustrating bit, really... I can't find much of an indication as to why it won't start; it just won't.
  7. Duwanis
    A very similar issue is happening to me, and the procedure described above doesn't seem to help.

    The difference is that while sometimes the launcher doesn't show up, sometimes it starts fine, and will patch to the latest version just fine if it detects that I need an update. If I try to verify all files, however, or if I try to start the game itself, a new City of Heroes entry appears in the dock, bounces for a few seconds, and then just stops responding. I've tried reinstalling, and I've followed the procedure you documented above a few different times (just to be sure) and the game still won't start. Any ideas, or do I need to start a conversation with support?