DiEnd

You guys are really unhelpful. How stupid can this company be NOT to run their patches on a bittorrent client, a solution that is universally known to work for everyone?

No I am not running on satellite, and the amount of people running on satellite is so small it makes your suggestion rather useless to most. I'm on cable, never ever had any connection problems to anything. Heck, I even run my own dedicated server for live video conferencing for my website so I know a thing or two about running connections.

Hello everyone. I am new to this game.

I just set up a trial account and got the updater started. Unfortunately, it is stuck on "connecting". By the way, the top picture in the screen does not appear. Instead I got a black box with a red x in the left top corner (as in the updater cannot obtain the data).

I opened the ports suggested on the website but still to no avail. I also decided to try and connect directly to my router, still no dice. I have no firewall installed, windows' firewall is also disabled. Are the update servers down?