Darkfaith

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  1. Okay, I have one more thing for you to try. It occured to me that, if I'm remembering correctly, CoH uses Direct X primarily for sound, since it's OpenGL for video. Taking a look at that CoH Helper file, it looks like your sound drivers are out of date (Creative went through a lot of drivers for that card before they put up a stable one). The current sound drivers for that card can be found here. Give those a try. Good luck!
  2. Okay, so curiousity killed the cat (I really should have gone to bed a while ago >.<). I turned off the disable desktop composition option and verified that I could reproduce the bug on demand (right in the character selection screen, yay me!). So, I then tried a couple things. First, I tried adding my CoH folder to the exceptions. Rebooted, brought up CoH....no dice. The bug is still extremely reproducible. So, I tried disabling just the Resident Shield. Did another reboot, got back into CoH....and the bug was gone. So, as far as I can see you're probably correct, Obsidius...there seems to be something in the active scanner, either for AVG, or virus scanners in general, that doesn't play nicely with CoH and Vista/Win 7. Anyways, I'm off to bed...if any of the others having this issue want to give that a try, I think Obsidius is onto something.
  3. Quote:
    Originally Posted by Obsidius View Post
    The only thing I know is, after playing for about an hour with AVG disabled, the problem stopped. Perhaps AVG is checking for new signatures every half hour, which causes problems with CoH in full-screen mode? I'm only guessing at the moment.
    That could be it....though, logically, mine should do it too then >.< well, I'll play around with it this weekend. Or maybe after school tomorrow...

    Edit: Maybe see if adding the CoH folder as an exception will help?
  4. Quote:
    Originally Posted by Obsidius View Post
    Well yeah disabling desktop composition entirely when CoH is running will do that

    Here's my hypothesis:

    A request to disable the Desktop Window Manager was made by a process (City of Heroes).

    CoH tries to disable the Desktop Window Manager in full screen, but...

    The Desktop Window Manager was unable to start because composition was disabled by a running application.

    Another application is already interfacing with the Desktop Window Manager, causing the temporary loss of window focus and the loss of CoH client interaction.

    Of course, one could disable desktop composition entirely and side-step the issue. But if the other program can be pinpointed, such action shouldn't be necessary.
    True...it would be nice if it didn't have to be turned off. Thing is, CoH is the only program I've seen in 10 months that disables it. I did notice for a while that after one of the updates it started reinstating the aero desktop when alt-tabbing out, and that's when the freezing issue stopped. After another update, it stopped reinstating aero, and that's when the issue started back up again.

    I wonder if it's possible that something about the way CoH itself is interacting with the OS is causing it not to issue the order to reinstate the desktop composition when you alt-tab, and then when it gives the order to disable it again it can't because it never reinstated it in the first place. Hm...
  5. Well, at this point I would suggest you open a Support ticket on the NCSoft help site, if you haven't already.
  6. Quote:
    Originally Posted by Obsidius View Post
    Interesting. I'll first try a selective bootup with AVG disabled to see if that's the culprit. They did recently update to a new version, so it has been on my list of suspects.
    I've got AVG too, and I got it to stop....now, that doesn't necessarily rule it out though. There may be some unexpected interactions going on.
  7. I have those drivers installed too, and I got the issue to stop for me without stopping them. If they are part of the problem then they're not the only part...
  8. Quote:
    Originally Posted by Zayfer View Post
    Hate to bump, but I thought of something... Would purchasing the architect cd possibly help?

    And please please PLEASE tell me if there is a certain way to install drivers on Windows 7 64-bit... I can't find anything and it's starting to get a bit irritating.
    The architect CD is the very same client, but more up to date. So while installing off it would make the install faster, the result will be the same.

    And for drivers...if you're updating to a different driver version, it's usually a good idea to uninstall the old driver first and then install the new one. For that nVidia driver, however, the Windows Update installs that version of the driver by default, it's just missing some settings and the control panel. I've had no problems installing the nVidia version that I linked you to after Win Update has done it's thing.

    One thing you may want to watch for is 64-bit versions of your drivers. That nVidia one I linked is 64-bit.

    Also, the OS comes with Direct X 11 by default, but some of the settings on it are disabled (discovered this when trying to play Aion). I know you said you installed Direct X after install...was it this version? I know that's 9, but installing it is the easy way of activating those settings 11 has disabled. The other way is messy and kinda long. If that wasn't the version you installed, then that's another thing you can try.
  9. Quote:
    Originally Posted by Obsidius View Post
    You should thank Support I know how to run what they need me to run, sure, but they're the ones handing me the steps.

    I just have to wonder what the commonality is. I doubt it could be a driver as the system runs fine when no non-MS services or startup tasks are running - meaning the driver interfaces between the OS and game probably aren't suspect. Could it be the nVidia apps, SoundBlaster apps, Google Chrome, AVG, or something else? Hrmmm, maybe I'll try to run the client on my Win Vista laptop tonight and see if I have the same issue there.
    I'm thinking you guys must be running something that I'm not...simply turning off desktop composition was enough to fix things for me. Maybe we should compare what we're running? When I run City I also run the following:

    Drivers (non-native to Windows):

    vNidia 191.07
    Creative SB X-Fi drivers

    Hardware Applications:

    Logitech Profiler (for my gamepad and joystick)
    Logitech Setpoint (keyboard)
    Belkin n52te (keymapping app for little keypad)
    MMO Gaming Mouse Software (for mapping keys to my mouse)
    Control Center 3 (printer stuff, probably not an issue)

    Other Apps:

    AVG
    Windows Live Messenger
    Winamp v5.56
    Herostats
    Firefox
    Teamspeak 2 client

    The only other service I can see running that isn't an MS service or related to one of those is the Teamspeak 2 service I have set up to run as a service on my comp.

    Edit: also, I have the UAC off and a couple little desktop gadgets for weather and CPU/RAM monitoring.
  10. Here's something else to consider when thinking about tying identity to name@global. Right now, those two things are on two separate servers. Our entire global chat system was added after the fact, as a welcome addition to the game, but an add-on nonetheless. So you have to think, what would happen if the global server goes down and our identity was tied to it? Would the game be unplayable for the duration? Our global system is delicate at the best of times, and we've seen all sorts of problems and hiccups with it over the years, and many times where it doesn't work for more than an hour at a time after a new Issue release. Even if the idea weren't horribly ugly (which it is, but we can ignore that for now), would you really want that?

    The alternative to tying the names together as-is would probably be a redesign of the global system...and really, I'd rather that they continue to work on what they've already been working on. One way or another, a lot of people would probably be very, very unhappy if they did this, even discounting people like myself who would be unhappy over the sheer aesthetics of it.
  11. Quote:
    Originally Posted by Catharctic View Post
    Unfortunately, I already had that option turned off.
    Well shoot >.< there might be other additional factors then, because that definitely fixed things up for me. Well, hopefully Support can come up with something else that works for you.
  12. Darkfaith

    I17 and GR

    Pretty much everything we know about GR (much of it from Hero Con) can be found here. I don't recall hearing anything about I17 yet.
  13. Okay, so I did a little bit of playing around after reading this thread, and it definitely seems to be related to desktop composition, more specifically to the fact that when you alt-tab or go back to desktop the system seems to want to try to reactivate it, which doesn't play well with CoH. I got it to stop doing it (for me at least) by setting the system to disable the desktop composition entirely when CoH boots up, and not reinstate it until CoH is closed. I did this by going into the CoH properties and disabling desktop composition in the Compatibility tab. Not the prettiest solution, but it lets me use everything without freezing CoH's graphics. I've been playing with CoH after this change for about 10 minutes now, trying deliberately to get it to freeze, and it's still running nicely ^.^ If anyone else wants to give this a try, this may be a good temporary work-around.
  14. I've had this issue intermittently with CoH only since Win 7 beta....I've started getting it again lately, but I had pretty much chalked it up to my dual-monitor setup. If you guys are getting it though, that's probably not it. Hm.
  15. Hmmm....well, that nVidia driver is definitely the current driver number. Question...did you let Windows install that, or did you download it from the nVidia site? If you let Windows Update install it, I suggest going here and installing the nVidia version...the version that gets installed through Win Update is missing some things (took me some time to figure that one out when I first started using 7).
  16. If you could please run CoH Helper and post the result here, it will give the techies some info about your hardware, drivers and CoH related settings that will help them troubleshoot with you.
  17. If a whole computer is out of your range, you might consider buying just a new harddrive (provided, of course, that you have a tech-savy friend who can help you). A decent sized harddrive won't run you all that much these days...then you can keep the old one to dedicate just to your OS.
  18. Darkfaith

    Any QA Left?

    Quote:
    Originally Posted by Another_Fan View Post
    No there is not. There are reasons for everything in the world. When you take a reason and say this should be overlooked because of reason X, the reason becomes an excuse. Whether you choose to accept the excuse or not is entirely a personal issue.

    What kills me here is that the OP made a perfectly valid observation, and all of a sudden the amateur red names are trying to jump down his throat and making excuses for NCSoft.
    An excuse is generally something that could have been reasonably avoided, but wasn't. A plausible reason usually doesn't mean that it couldn't have been avoided, but that it required unreasonable effort or resources, or it was understandable why it couldn't be done. Not the same thing. Seriously, are you even reading the body of these posts? Many people have given you plenty of reason as to why this kind of thing can't be avoided. It seems that you're just cherry picking the parts of our posts that you can visibly disagree with and ignoring the rest. Do you have a reasonable way that they can do a proper load test on every single possible hardware/software/OS combination that can run this game? Of course not, you're not "financially invested" in this. I'm betting you don't even have a realistic idea of what's involved. Cherry pick all you want, it doesn't make you any more right.

    Things happen. While we aren't necessarily excusing it, we are understanding it, and realizing that our Devs are doing everything they can to make it right. They wouldn't have rolled back that patch otherwise.
  19. Darkfaith

    Any QA Left?

    Quote:
    Originally Posted by Another_Fan View Post
    LOL its not my product. I have no financial interest in it. I will derive no career advancement from it. If it doesn't work right long enough and often enough and the outages are severe enough, I will simply suspend my sub.

    If your car company said to you, "well if handling testing is that important to you why weren't you at the test track", would you just say, "Oh you are so right. Let me fly to detroit and test your product for you on my dime" ? If a drug company said to you "Well if you care so much about that foot growing out of your forehead, why didn't you volunteer to be a test subject" what would your reaction be.
    Not the same thing at all. A given car has set routines that they go through for testing, and a limited number of things it can do unless they're introducing something new. Also, a given model of car (or a specific drug) isn't constantly evolving, changing and getting more complicated. Once the testing for it is done, it's done unless a problem outside of the normal parameters comes up.
  20. Darkfaith

    Any QA Left?

    Quote:
    Originally Posted by Another_Fan View Post
    ROFL.

    Which reality would that be ?
    Customers making excuses for companies delivering flawed product ?
    There is a huge different between making excuses and giving plausible reasons.

    Quote:
    Assertions that it is impossible to write good software ?
    No one is saying that it's impossible to write good software. What they're saying is that with a codebase that is complex as any MMO's is, and with so many different people working on it (and different programmers think differently and code differently), mistakes and unexpected code interactions are bound to happen. Those are not always immediately apparent.

    Quote:
    Assertions that it is impossible to perform basic tests on software before releasing it ?
    No one is saying that either. You really need to stop blowing things out of proportion...the fact is, with as many powers, systems, combinations, missions, it's literally impossible to test everything every single time a patch goes out without thousands of manhours devoted to it, and even then things are bound to be missed. Yes, basic tests are performed. I'm sure the QA team is very good at basic testing, but it's impossible for them to cover every single angle, and some things just can't be artificially simulated. The QA team doesn't have the ability to test code on every single possible hardware and software combination that can possibly play the game either, so there's a problem right there.

    Also, humans are funny in that when you're testing something, you get into certain routines, and certain expections. It's unavoidable, and unconscious. And players tend to think of things that the developers and testers just didn't think of...really, if you want to break a given piece of code, there's no better way to do it than to give it to your player base. If someone doesn't know that something isn't supposed to be able to do something, they'll try it. Things happen. I know that's what the test server is supposed to be for, but there just isn't enough people on there to cover every single possible problem either (though our players sure do try!). And, even then, our amateur testers can fall into the same trap as the professional ones after testing for long enough.

    Quote:
    Its pretty damn obvious that it was decided that live should be the stress test for releases. The terms of the eula make it a no cost option for them.
    What is "pretty damned obvious" to you doesn't make it correct *shrugs* but it seems you don't want to hear that. I'm not going to assume that you're not open to hearing it, but you certainly give that impression.
  21. Quote:
    Originally Posted by Johnny_Velocity View Post
    For me, nothing breaks immersion more than not being able to name your character what you desire. Imagine playing an RPG with a DM who will only let you keep your name if you rolled a 20 on a d20 roll. How long would you stay with that GM? Sticking with an archaic software limitation seems just as arbitrary, even if the limitation served a purpose at one point.
    Even if the software is capable, or can be made to be capable, how would it not be immersion breaking to be on a team with say....a "Catgirl@Somedude" and a "Catgirl@Someguy"? That, to me, would be far more immersion breaking than not being able to get my first choice in names. Is it annoying when my first choice is take? Yes...but does that mean that I want to have names tied to globals? No, not at all. I'd rather take the time to pull out the thesaurus, or go looking in other languages. If they could come up with a way for me to tell which "Catgirl" is which without appending that global name onto the end, in a way that seems natural in-game, then maybe. But really...do I want to be on a team with six people named "Catgirl" anyways? Probably not.
  22. Quote:
    Originally Posted by Blood Spectre View Post
    Thanks for that guys. It is the new keyboard, but again, I can do spacebar, up, and right all at the same time with no issue, but not spacebar, up, and left at once. Anyway to correct that, or do I need to look into slapping my old keyboard onto my new machine for the time being?
    Definitely try the old keyboard, just to make sure that it's a keyboard issue at least. If the old one does it too it may be a software issue, but chances are it's the keyboard.
  23. Darkfaith

    COH on Windows 7

    Quote:
    Originally Posted by Bright Shadow View Post


    Honestly, I stick with Windows' default drivers for mostly every device other than my graphics card. It keeps my PC from being bloated by unneeded driver softwares.

    A software such as nVidia Control Panel is rather essential, though.
    Yeah, I was overjoyed by how many of my device drivers were included right in Win 7. I went from having to install vid, sound, motherboard (for USB hub functions), DVD-burner and networking under XP, to just having to install vid and sound.

    The only reason I know about the whole Direct X CoH/Aion thing is because I've been running Win 7 since beta. City has worked beautifully right from the start, with no additional installs, but during the Aion beta it was....interesting, trying to get Aion to work. Between Game Guard (which has since been disabled for Aion, but wasn't throughout the entire beta) and the disabled Direct X settings, it took me nearly a week just to get to the login screen (would have been shorter, but I was apartment hunting >.<).
  24. Is this a new keyboard that came with the new computer, or are you still using your old keyboard? Many keyboards have what's called what's called "key blocking". That's when there are 3 keys on the keyboard that block each other from functioning. DFG are the common ones, but which keys those are can vary from manufacterer to manufacturer.

    Also, some simpler keyboards can only handle so many simultanious keystrokes, even without key blocking, so that can impact gaming as well.

    If this is your old keyboard, then I'm not sure what to say.