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The Outcasts are throwing around lots of powers within one single group... Hurricane, Lighting, Fire and Ice, not to mention Shockers healing! This is a big departure from the Game As We Knew It(TM).
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This is certainly a thorny issue for the devs. The game has sets of villains and as you play, you learn what to expect from each group. The changes in Update 2 made to existing villains were significant (even beyond the stuns many complained about) and I think a lot of people felt forced out of their "comfort zone" in fighting them. Players get used to things being a certain way and changing them, especially when the change is not perceived as for the better, results in a degree of alientation.
Myself, I would prefer to see new villains brought in with the additional powers rather than altering or adding more powers to existing villains. The problem with that is it takes a lot more work for the dev team to come up with new models, textures and so on.
By responding to the complaints quickly and effectively, I think Cryptic has demonstrated that they are willing to admit mistakes, fix them and move on. They definitely deserve kudos for that. No one likes admitting to mistakes.