I would like to see NCSoft offer these nifty Token Ring authenticators to give us account holders an additional level of security when logging in.
Lot of places are using these now, PayPal, Blizzard (World of Warcraft), just to name a few.
What they do is this. You log in normally with your current password and user name. then a screen comes up asking for a 6 digit code from the little authenticator device. You input the generated code and then begin playing.
This eliminates all the trojans, keyloggers and suspicious email spoofers, and other sources from getting into your account and doing damage to the players' beloved accounts.