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Quote:I have a possible confirmation, but it was in a PM (on these boards, not Titan).The first instance I've been able to find is over on the Titan boards, and it's the "I know a guy..." post. If there was later confirmation, I missed it.
The person was very specific about the source and its nature. I can't say anymore. Sorry. Specific numbers weren't actually used, but it was implied they were unusually large. -
Quote:Yep. There are direct ways, but following the chain from the bottom tends to work better I've found. Particularly if you begin with those used to dealing with the public on a regular basis. The skeptics have fixed ideas about how things are done. In infants imminent justice is cute; in adults it's pathetic and maladaptive.I think the skepticism from others is that there are apparently more direct ways to get in contact with Taek Jin Kim.
Edit: Also, I think I'd be more interested in contacting Leslie Moonves, Chairman of CBS. Erm... but I already have a way to do that now that I remember. -
Well, the "page" size for the 65xx processors was 256 bytes (Zero page was important because of the useful instructions specific to it). 4096 bytes was the memory segment boundary for 80x86 machines. I don't recall an application offhand for Commodore machines. Something is niggling at the back of my memory but I can't place it.
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My CEO was barely born then. I remember Commodore fondly. They produced my first computer. Trying to get it to do anything serious with only 3 1/2K of RAM was an educational experience.
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Quote:Depends very much on the manager.Now I'm wondering how long it would take to reach James A. Skinner, vice chairman and CEO of McDonald's, by way of the manager of the most local restaurant.
My dad was a VP of a McDonald's franchise.
And the manager does know a few contacts. If you have sufficient cause that will attract his attention you have chance. I spent a few days bouncing around a couple of months ago getting hold of a regional manager for the corporation. And I started with a local store manager. Unless you already have an existing relationship with the company you always start with someone at the bottom of he hierarchy.
You want to talk to him? Give me a decent reason other than simply wanting to say "Hi" and I can probably figure something out. -
Oh, my first computer was a Commodore Vic-20.
I've been watching that sub-thread with interest, debating comment.
Commodore was a pioneer.
... I'm really feeling old. -
She's young, technically competent, with a vindictive streak I've found amusing. She responds well to consistent, positive contact. What does that mean? Always respond to her, or anyone else, with consistent kindness and strive to never abuse the trust gained. Be personally accountable, admit your failings, and not be hateful. The old saying "Always say something nice or say nothing at all" actually works. The quote "Do not repay evil for evil but, rather, good for evil..." I've found works better still. I can provide the analysis to support this argument that are probably better than pithy sayings, but I've been rather dry in my formal stuff. I can sound like Mr. Spock if I have to, but it's not my first choice.
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Indeed. You must have been responding to this before reading successive commons on this matter I posted further on in this board. It's common enough on forums like this.
Quote:The support ticket functionality has been shown numerous times over the years to have little to no interaction with anyone outside the support techs.
Quote:At best, they will forward the ticket to the account management support, or to the community manager. That is about the extent of what the ticket system is for. At best, all you are likely to be able to do legally, is get some support rep in trouble for not forwarding the communication.
Quote:I'm not sure how much experience you have with large software organizations and their support tiers, but in this case, you were using a ticket system that is NOT specific to this game. It is for all of NCSoft's games.They'd have a larger contact list.
Quote:Most of the people responding to such tickets, are low level support reps. All they are aware of is, the game is being shut down. Therefore, anything beyond immediate in-game support, or questions about accounts, are not likely to be considered.
Quote:Again, I am only guessing here based on my own experience in large software groups, but the most likely effect of your ticket involved a bunch of the support reps on a smoke break telling stories about the weirdest tickets they got that day.
Quote:If you have been with the game as long as you say you have, I have to assume that you have not had many occasions to actually USE the ticketing system, otherwise you would not be surprised by people's reactions that you used this as your primary means of communication with NCSoft.
Quote:I don't know you, and I don't know what further communication may have occurred after the initial ticket was submitted.
Quote:Obviously, a LOT of other things could have happened. Maybe the ticket WAS forwarded to where it should have gone, and your reaction was completely justified.
Quote:I don't know, and it is relatively immaterial. Your reactions here indicate one of only a few things. Either you made a mistake in how you proceeded, and are now trying to backpeddle to avoid looking foolish, there were other things going on that you are unwilling or unable to share, or you were just unaware of the specifics of how the NCSoft ticketing system works. I don't know what the correct answer to that is, nor do I really care.
Quote:The point I am trying to make here is, you are fighting a losing battle continuing in the fashion you currently are. You aren't gaining any supporters, and are merely reinforcing the negative feelings your detractors have. Don't get me wrong, I find the entire exchange terribly entertaining, but if you are going to continue, I would prefer you understand WHY some people are so vehemently against your current position, because I truly don't think you are understanding the other side. Even if your credentials are precisely what you say they are, it does not preclude making a mistake. That is what it looks like happened.The method was unorthodox but the information I gained from it was valuable.
Quote:Feel free to ignore my comments, or argue against them. I have pretty extensive knowledge of very large international software firms, and how they work, both in design, support and QA. There are a few people here who know who I am and what company I work for. No, I am not some president or owner. Just a guy who has worked in the field for going on 17 years now. I will say, that it is not a game company, so I could be just as incorrect as you are about how their communications work. Based on my own experience, both within the company I work for as well as with NCSoft in the past, I think my understanding of how inappropriate the channel you chose was, is more correct than yours.I've owned my own company for over seven years but worked for other multinationals in management roles. I just never messed with acquisitions. Not my forte'. But I'm happy to try - and even fail - if my CEO ask. And I'm not afraid to experiment. Bounced into this game software company in its startup stages and mostly just putting sweat equity into it at the moment. Common enough. The founder has a concept that has been able to attract and sustain good talent. When he was able to land an Oscar award winning actor as a voice role with no money involved I was impressed.
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Only if wisely invested.
Quote:Also airplane windows do open. (For certain types of airplanes.)
Quote:Anyway, he was making very specific claims about his business knowledge, which simply aren't credible. Anyone who had actually negotiated these sorts of deals would realize that a low level support channel to a subsidiary organization is not the proper channel.
Quote:Presumably, he'll now deluge us with the list of his successful accomplishments.
Taking responsibility for one's accusations, statements, and beliefs tends to minimize patterns of error. -
I actually worked with a guy who's sister's boyfriend was one of Dahmer's victims. In fact I spent some time a couple of blocks from where he lived. At least I think that was the specific relationship. It's been a few years.
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Quote:Yep. It was a GM. And the response was still unusual even for them.Nice try? I do the work I do to actually HELP people. I profile as a means of assisting the government when it comes to criminals; to protect society. I absolutely love what I do for work and have hopes that in my own little way am helping someone NOT be a victim. Doesn't sound very misanthropic to me. Your pseudo analysis of me is way off the mark. One thing anyone knows about profiling is that it is not something one should do based off very little information. What information do you have about me - I am a middle aged Korean homosexual who is a Psychologist and enjoyed playing a video game about super heroes. Now I am (according to some) pretty affluent in profiling and I would not assume to tell anyone based off a few posts on an internet forum half of the psycho babble you stated.
I think you should hold off on analyzing people and stick to what you do for a living. Of course CoH is an escape; which is why people play games - escape, relaxation, fun, etc....
By the way their response is what I would expect from a GM; which is who you were contacting.
And I owe you an apology. I should have reserved any analytic comment to a personal reply rather than a public forum. I let myself get a little excited. Do you mind if I send you a PM? -
Quote:Yep. I was acting under the belief of a time limit that didn't actually exist. I normally do more research. I got my reply. Forwarded it to my CEO with my suspicions. He trusts my instincts on these things. And when I was able to do further research (and get some inside information from other source), my instincts look justified. So, yes, I did indeed stop at that stage. Something didn't "feel" right and I've found that ignoring that sensation has generally been a bad idea. And there is some real science supporting that form of decision making. And for the record I'm getting that same kind of "gut" feeling about the CoH IP. NCSoft has been doing things that have nothing to do with any cultural peculiarities.Ahh, then you showed your naivity. The City of Hero GM's are NCsoft employees. They always have been as well.
But just wondering, did you actually try to go any further or did you actually stop at this stage?
Because looking at the information you have told us, you just gave up. -
Quote:I did it to check out the poor resources as those were the ones the "average joe" is most likely to use. I wanted to know what kind of future damage control was needed. I had a rather nasty personal experience (mentioned elsewhere in this thread) and it's had some other consequences as well. Unfortunately life goes on and I just have to deal with these things as I am able.Nobody pays for that stuff unless they don't know how to access the original sources of record. The pay "check out your blind date" services are often incorrect as they rely on tertiary (or worse) sources of data for their own databases. The original sources, particularly when kept as part of legal and/or financial transactions, are highly accurate. Again...just have to know where to look.
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Quote:Thank you. Those words are well appreciated.yeah most buisnesses are going Facebook way and less traditional website way, at least as first priority these days. I'm not sure if it's over all good or not but hey, as long as Mark is making that paper.
Well I'll keep an eye on your company and see how things go. (looking as if I never even interacted with COHTitan) If you find more backings and once the financial stuff is done, next thing to do is clean up the hounds a bit and little bit of damage control while I'm sure many mean no harm, many do come off as brash, obnoxious, and a little bit off putting, and I'm talking about here on these forums or even on COHtitan. If I was a person, random person, that may be just another gamer, or someone that is checking out what's going on to invest or lend a hand, it's not helping. There is a way to be enthused about something and passionate without coming across as a blind raging rabid pitbull. While it's only a few that seem to not know the difference between the two, usually the people that is remembered and how and organization is remembered is by those those negative few.
Think about how much damage can be done if just one person came out and said something like to the media "Hey I work for Microsoft and I think all minorities should be wiped off the face of earth." Can you imagine the type of damage control Microsoft have to do before that label get stuck to Mr. Gates himself, even though I dont think he even actively works for Microsoft anymore. From one person out of the thousands to hundred thousands that Microsoft employs.
Right now, it's no big deal, word isnt out just yet, but with you searching for more financial backers, and they probably knowing people also and so on, and them aiming for more media exposure, they should really cool down a bit. Even political smear campaigns dont work always in favor of the person doing the mud slinging. Lot of times, it back fires.
Actually that's part of why I even started posting on this forum. Damage control. That's why I sent my rebuke in both directions. I know feelings are running pretty high right now. I didn't really care to have to throw out any bone fides but I was looking to establish some amount of credibility quickly even if I came out sounding larger than life. I'd rather my work to speak for itself and not come off sounding like a pompous braggart. -
Quote:Yep. I've actually done one of those BG checks online. Paid for it. Several sites in fact. I found the same erroneous information consistently. Some of it did not make me happy to have there. My first and last name are too common. I've thought about legal action, but I think the Goliath of Intellius is more than I can handle at the moment (I suspect they are the source of many of the issues).True, but opt-in social profile information also allows cross-indexing via darknet information sources to reveal current and past addresses, property tax assessments, insurance information, marriage/divorce, legal proceedings, past known employment, education/degrees earned/schools attended, countries lived in before current residency, family members, armed forces service for both self and family, some travel information, etc. And that's before even going into law enforcement background checks.
In other words....there's no such thing as "unverifiable facts" in today's world. You just need access to the right tools....and a little time and interest. -
Quote:After a quick analysis from some, admittedly, limited information it looked like CoX was a profitable operation (a fact later established as true from other sources). I was working on rather late notice and didn't want to lose a chance to make a purchase. I figured that other organizations had at least the same information I did - maybe better. I hadn't been on for about a month or two because of other obligations. Got on. Had a problem. Started a support ticket. As I was pondering my issue I was also reflecting on the matter of getting in contact. Had an "aha!" moment when I realized the path those support tickets took. And given the excellent support system of Paragon Studios I had even more confidence than normal about those internal channels. I've used channels of communication for mixed issues before - I suspect we all have - and I figured the best I could expect was "go here" as a response. It would have been a brush-off but it would still been a definite response within the parameters of customer support (and it was a legitimate support issue believe it or not). I thought about calling NC Soft directly but I was uncomfortable with possible language barriers. I was just seeking a good State-side contact. Just "seat of the pants" thinking. The kind of thing that happens if you have to act quickly without being able to do the normal research. It does make for an amusing story though. Still an honest attempt to contact the company about a purchase. Sometimes crazy pays off.Look, I'm sure you are a swell guy. I doubt some of your credentials are entirely accurate but then again, we all market ourselves professionally and there's nothing wrong with pumping up our business image in the name of positive spin.
What I will say is that unless your approach was part of some overly-complex, Rube Goldberg-esque M&A scheme, I can't imagine that 1 person in a million with anything more than a high school diploma would consider that an appropriate approach to initiating contact with a major corporation for the purposes of making an investment inquiry. As pointed out by others, sending a certified letter to any of the addresses listed on their Investor Relations would have given you documentation of a credible inquiry.
And -IF- this WAS part of your Master Plan, I'd love to hear the rest of it. This could be a really great story!In this case it paid off with some intriguing info even if that wasn't intended. My conclusion about the response has been supported since by other sources. I trust my intuition even if it leads me on odd paths.
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Quote:Actually I have no problem with my name out in the open. I haven't updated my LinkedIn profile in ages and I was pretty lazy about my profile information when I created it.Trying just a basic search "Kingdom Come Games and linkedin" via google actually didn't throw anything up for me.
Well, it threw up the website for him, and the facebook page, but nothing at all to do with Linkedin.
So whilst that extra information is handy... thanks for letting his name out in the open.And I actually have two. A business and personal one. Same as Twitter and Facebook. And I've lost count of my email addresses.
Those social sites typically only reveal what the person decides to submit. -
Quote:Actually I have evidence and information that the channel was more appropriate than most. Knowledge of company support structures was sufficient to this decision.I don't need to make a supporting argument. The evidence is right in front of you - you used an inappropriate channel for the communication. You then conclude that NCSoft had no intention of communicating with sellers. You keep padding your resume in the hopes that this will make this totally absurd assertion credible.
You doth protest too much.
Surely someone as successful as you has better things to do than pretend to be important on an Internet forum for a closing game.
Not having to support your accusation? The word for that is "arrogant". And that is not ad hominem. Refusal of accountability is evidence of excessive self-importance. It undermines the credibility of your claims. In this case you simply exposed your ignorance. -
Quote:Actually the support ticket was just an information gathering step. I seriously did not expect to use it to actually start negotiations.Oh agreed, it was definitely most interesting, and it was also highly unlikely to work honestly.
My 1st port of call would have possibly been taken from this page.
It would have probably gone a few steps further than the support ticket.Those tickets fire off an email to a company employee. Doing so with the expectation that it would go to a Paragon Studio employee and one that had connections to several internal departments (which customer support normally needs to operate effectively) was the intent. Especially if that employee was looking for any chance, no matter how remote, to save his/her job. When that employee can't even direct you to a web portal, identify a department, or give a name, that's pretty strange. Even a "Call the corporate office" would have been a reasonable reply. It's one way to bypass the company operator.
No. I wasn't being lazy, stupid, or incompetent. I was taking advantage of my general knowledge of corporate operations. -
Quote:Oh crap. Yeah, I do know where you are at. No wonder you seem to come off as misanthropic at times. I remember Dr. Yochelson in his seminal work in Criminal Psychology about that being a common problem in the profession (I'm paraphrasing slightly). Right now I'm being a technical witness for one of those cases with HS. Not fun. My original college plans were to go into general CogSci by the way. That's why I reflect such a strong, multidisciplinary background. My being severe sexual assault victim had me put such on a backburner for a while and I've never gotten back to it.Me? I have my PhD in Psychology with an emphasis in Criminal Psychology/Behavioral Psychology/Anthropological Criminology/Psychotherapy. I have a degree in law as well (Only a BS) as it proved helpful in my career. I actually got my Legal Ethics professor fired for lying about his current standing with the ABA thanks to a little legal research on my end; but I digress. I work for the federal government profiling murderers, rapists, frauds, etc. I deal with the legal system every day; albeit on a criminal front. I have worked in the field of Criminal Psychology since 1996 when I began working as a therapist in Ohio for adolescents in a treatment center convicted of sex crimes. Most notable criminals I have interviewed/assessed are Jeffrey Dahmer and Timothy McVeigh.
While legally it MAY be proof of refusal to discuss selling the IP...realistically it is not. What your "tactic" tells me is that you were not truly sincere in your attempt to communicate with NCSoft or you would have chosen a more direct route to negotiating with those involved. What your "tactic" tells me is that while you did communicate with an NCSoft employee; you failed to bring it to the proper employee(s) either out of laziness or disinterest in actually speaking with those who mattered.
I suppose me telling a lunch lady at a school that their pizza is high in cholesterol could also be grounds for suing the Board of Education for poor nutrition on kids as well too... I mean HELLO I made them aware. The lunch lady is after all an agent who can represent the School Board; more so than a GM can speak to discussions of financial matters for an online gaming company.I did change much of my focus for a while from neurological problems to general personality disorder and its formation.
I think you need a change of scenery for a while. I suspect this game (and others) have been needful escapism. I just don't know what to suggest. The problem is your sense of security is strongly tied to your current job and role. Maybe consider yourself as a co-dependent in an abusive relationship? That may seem a little extreme for assessment but the information is currently limited (for obvious reasons!).
If you read my communications here I'm trying to establish and sustain positive transference in a hostile atmosphere and working hard to avoid the cycle of accusation/defensive-accusation that has been trending here.
No. Not being lazy. I used an existing channel of communication with a business in a creative manner in order to better record it. I already had a reason to use it for its normal purpose and just combined efforts. Those tickets actually send an email to a company representative. The gist of the message was "...by the way, my company, blah blah blah, is seriously interested in purchasing yours given the recent news about its closure. Who is the proper person or department to direct inquiries?" Reply "We cannot discuss anything related to the shutdown of City of Heroes." Very interesting response. I hadn't asked for information about the shutdown. The response was unusually slow for such too. Companies have standard response patterns with regards to such inquiries, regardless of the channel, and this fell outside the generally accepted reply. -
Yeah, I debated that. The pompous tone was intentional. I was hoping that it would be taken as humor but it looks like I miscalculated. Thanks for the positive criticism.
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Quote:Actually I AM embarrassed about the web site.hey, not saying you are not good at what you do and such, but would like more information about where this information that you speak of exist. I type the name of your company in, and get nothing much, but your website. No ratings, no international ratings, and such. I might be just looking in the wrong place. Point me in the right direction.
I set that thing up as a temporary measure and the CEO has been debating for months about where to go next with it - preferring to use Facebook more. I just pay the bill and manage it the best I can.
I've mostly just used it to do some test coding in the background right now until he makes up his mind. There is a full framework there based on the CodeIgniter platform. I'm using the Bonfire extension to provide a back panel, user management, and CRUD (among other things).
I've already received submissions by several companies to finish the job. I'd do it but I've simply overworked as is. Hell, I haven't even done anything with my own, personal, business's web site. (PyroCMS framework).
I'm happy to hear positive suggestions for it though!The CEO first wanted to eventually have it look like Rockstar Games's site but changed his mind.
I've also been handling setting up the Federal and state tax ID's, the paperwork for LLC formation (his previously hired attorney took the money and did nothing.), and so on.
But thanks for looking us up! Under construction - please excuse the mess - and we are sorry for the inconvenience. -
Quote:I was responding to a previous poster.This is interesting. The very first words out of your mouth on these forums were, "I AM a programmer". Now you're a businessman?
I thought his accusation towards someone as amusing.
Being a businessman and a programmer are not mutually exclusive roles. Ask Steve Jobs (when you could), William Gates III, or Raymond Kurzweil for brief examples.I'm 45 years old. I've had plenty of time to develop a broad background. Hell, I've even got a minister's license and several ordinations.
(Inserted for amusement but I really do have those credentials!) -
Quote:Demonstrate that the means of communication were absurd. Your personal feelings about it do not constitute objective evidence. Also demonstrate how my actions are proof incompetence. Again, subjective claims are not proof.No, your actions are the proof of incompetence, and all the unsubstantiated "proof" of how business savvy you are doesn't obviate the fact that you made an absurd attempt at communication.
Quote:And I feel sorry for the people paying $300/hr for your consultancy.
"Most of us?" Who is the "us" of which you speak? Do you have a group that has nominated you as a spokesman? Can you name that group? Or this simple hubris?