Aurell
-
Posts
6 -
Joined
-
UK. I assumed I had the right client, I clicked 'download PC client' from NCsoft.
edit: the one I downloaded was CohUpdater.EU.exe -
Yep I'm using the same log in as I do here. Though here if it's set to North America it says it's incorrect - there isn't soem way I've set it to that in game is there? Don't know how. Anyway I sent off a message to support.
-
Quote:I tried that, though my username here is different from the username NCsoft says my game account is. And I vaguelly remember using the latter when I last played.Originally Posted by Red Valkyrja
I will be the same as you use to log in to the forums. -
Hmm, still not wokring.
-
Quote:Well the one I changed said it was for the game account.Originally Posted by DarkGob
Make sure you're using your City of Heroes password and not your NCSoft account password. They're different (or they can be, anyway). Failing that, file a Support ticket.
ah, thanks. I'll try again this evening.Quote:Originally Posted by je_saist
it can take some time for the payment server and login server to synch. It sounds like you updated on Weekend, when nobody was in office to process the payment and reactivate the login.
if you can't login by Tuesday, contact customer service. Basically, give them a standard working day to process your account, which would be Monday. -
Okay so after a long period of not playing I decided to reactivate my account and re-download the game. I did this, and got the email saying it was active.
Now however, when I try to log in using the name that the NCsoft site says the account is I always get a message saying either username or password are incorrect. I've changedthe password twice through the NCsoft site but it still wont let me in.