I'm having the same problem. Inspiron 1721, Vista. It randomly stopped working a couple windows updates back, though, so that might be it... Here's the COHHelper. I'll upload the HijackThis when it's done.
---System information gathered by
CoH Helper version 0.1.1.7---
DxDiag gathered at July 25, 2009 20:09 (-02:30)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
System Manufacturer: Dell Inc.
System Model: Inspiron 1721
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Central Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-58 (2 CPUs), ~1.9GHz
Memory: 1918MB
.Net Memory Report: 720MB out of 1917MB available
Page File: 4147MB (1718MB currently in use)
C Drive: (FUJITSU MHY2160BH SCSI Disk Device) 19718MB out of 139746MB (14%) free
D Drive: (FUJITSU MHY2160BH SCSI Disk Device) 4909MB out of 10239MB (47%) free
E Drive: (TSSTcorp DVD+-RW TS-L632H ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon X1270
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon X1200 Series (0x791F)
Video Memory: 894 MB
Driver Version: 7.14.0010.0471
Driver Date: 01/01/0001 12:00:00 AM
Driver Language: English
Sound Device Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.5609.0000
Driver Date: 01/01/0001 12:00:00 AM
Sound Device Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.5609.0000
Driver Date: 01/01/0001 12:00:00 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0UK441
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A07
BIOS Version: DELL - 27d80415
BIOS Release: 20080421000000.000000+000
Registry Information for Current User
Resolution: 1280x768
3D Resolution: 1280x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.297
Music Sound Volume: 0.000
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 12829 bytes/second
Current Game Version: 19.20090702.5T2
Installation Directory: C:\City of Heroes
Mod files in the Data directory
No modifications found