City of Heroes: Live Forum Archive

Crashing: Mission Architect

Leadtooth

By Leadtooth,
Posted on: 2012-07-15 12:00 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Hi there. As of Thursday on my laptop I started experiencing game crashes in the Mission Architect's custom character creator; by just hitting "Register" or "Next" after the Costume portion, it freezes and I receive the 'beloved' error window. At one point, the crash was attributed to dbghelp.dll.
This applies to custom characters and edited regular characters.
I've looked around to various similar problems under different circumstances and it seems to be attributed to drivers or memory, but I wish to get a specific opinion before I make a move in repairing it.

Here are the specifics for you.

Quote:
---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at July 15, 2012 02:55 (-04:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120503-2030)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion g7 Notebook PC
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 4096MB
.Net Memory Report: 220MB out of 3893MB available
Page File: 982MB (6803MB currently in use)
C Drive: (ST95005620AS) 343507MB out of 461764MB (74%) free
D Drive: (ST95005620AS) 1858MB out of 14870MB (12%) free
E Drive: (hp DVDRAM GT31L) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Intel(R) HD Graphics
Manufacturer / Chip: Intel Corporation / Intel(R) HD Graphics (Core i3)
Video Memory: 1696 MB
Driver Version: 8.15.10.2476
Driver Date: 11/24/2011 8:22:46 PM
Driver Language: English

Sound Device Description: Speakers and Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6365.0000
Driver Date: 11/24/2011 8:20:15 PM

Sound Device Description: Communications Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6365.0000
Driver Date: 11/24/2011 8:20:15 PM


WMI Information
Motherboard Manufacturer: Hewlett-Packard
Motherboard Model: (empty)
Motherboard Product: 166A
Motherboard Version: 08.38
BIOS Manufacturer: Insyde
BIOS Name: Default System BIOS
BIOS Version: HPQOEM - 1
BIOS Release: 20120322000000.000000+000


Registry Information for Current User
Resolution: 1058x777
3D Resolution: 831x610 (Using renderscale)
Full Screen: No
Maximized: No
Screen Position: 25, 19
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Low
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Medium
Water Effects: Medium quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low?


World Texture Level: Medium
Character Texture Level: High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.221

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.250
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2100.201109222317.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found
Crash Log:

Quote:
<CrashLog><ExceptionRecord ModuleName="C:\Program Files (x86)\NCsoft\City of Heroes\CityOfHeroes.exe" ExceptionCode="0xc0000005" ExceptionDescription="EXCEPTION_ACCESS_VIOLATION" ExceptionAddress="0x5f6c673b"/><ProgramData PatchVersion="2310.201207040204.1" CrashMessage="Exception caught: EXCEPTION_ACCESS_VIOLATION\nProgram: ...\nIP addr: 192.168.2.11\nVersion: 2310.201207040204.1\nSVN Revision: UNKNOWN\nTime: Sun Jul 15 02:24:59 AM\nProcess ID: 26204\n\n\n 0 0x5F6C673B (f3c8a18,12,1c5ae30,a000000)\n 1 \n\nMap: maps/City_Zones/City_02_01/City_02_01.txt\nServer IP: 64.25.36.15:24603\nClient IP: 192.168.2.11\nLWC Stage: Not Active\n\nExtra Info:\nCPU: 2527 Mhz / Memory: 3893 MBs / Available Memory: 1287 MBs / OS Version: 6.1.7600 / \nCommand Line Arguments: &quot;City Of Heroes&quot; &quot;-project&quot; &quot;CoH&quot; &quot;-launcher&quot; &quot;&quot; &quot;&quot; &quot;&quot; &quot;&quot; &quot;-auth&quot; &quot;64.25.36.88&quot; \n / Video Device 0: Intel(R) HD Graphics, ID: PCI\\VEN_8086&amp;DEV_0046&amp;SUBSYS_166A103C&amp ;REV_02, Flags: 0x00000005 (PRIMARY) / Video Device 1: Intel(R) HD Graphics, ID: PCI\\VEN_8086&amp;DEV_0046&amp;SUBSYS_166A103C&amp ;REV_02, Flags: 0x08000000 / Video Device 2: RDPDD Chained DD, ID: , Flags: 0x00000008 / Video Device 3: RDP Encoder Mirror Driver, ID: , Flags: 0x00200008 / Video Device 4: RDP Reflector Display Driver, ID: , Flags: 0x00200008Driver Date: 08-09-2011 / Video Memory: Unknown / VideoCardVendorID: 0x8086 / VideoCardDeviceID: 0x46\nOpenGL vendor: Intel\nOpenGL renderer: Intel(R) HD Graphics\nOpenGL version: 2.1.0 - Build 8.15.10.2476\nRender settings: VBOS 1\nRender path: ARBVP ARBFP GLSL \nRender features: WATER* MULTITEX* MULTITEX_DUAL HQBUMP* MULTITEX_HQBUMP* WATER_DEPTH* BUMPMAPS* BUMPMAPS_WORLD* AMBIENT CUBEMAP WATER_REFLECTIONS* \nAcceptable video card driver\n\n\nGame Progress:\ngame_mainLoop\nHeap is NOT corrupted\nPigg Error Buffer: \nNo windows SYSTEM error code found.\n"/><Processor Architecture="PROCESSOR_ARCHITECTURE_INTEL" Level="Intel Pentium Pro or Pentium II" NumberOfProcessors="4"/><OperatingSystem MajorVersion="6" MinorVersion="1" BuildNumber="7600" CSDVersion=""/><Modules><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\CityOfHeroes.exe" BaseAddress="0x00400000" Size="0x0132c000" TimeStamp="07/10/2012 13:23:06" FileVersion="1.0.0.1" ProductVersion="1.0.0.1"/><Module FullPath="C:\Windows\SysWOW64\ntdll.dll" BaseAddress="0x76fb0000" Size="0x00180000" TimeStamp="11/17/2011 01:41:38" FileVersion="6.1.7600.16915" ProductVersion="6.1.7600.16915"/><Module FullPath="C:\Windows\SysWOW64\kernel32.dll" BaseAddress="0x74ec0000" Size="0x00100000" TimeStamp="07/16/2011 00:30:27" FileVersion="6.1.7600.16850" ProductVersion="6.1.7600.16850"/><Module FullPath="C:\Windows\SysWOW64\KERNELBASE.dll" BaseAddress="0x751e0000" Size="0x00046000" TimeStamp="07/16/2011 00:30:27" FileVersion="6.1.7600.16850" ProductVersion="6.1.7600.16850"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\steam_api.dll" BaseAddress="0x3b400000" Size="0x0001e000" TimeStamp="02/10/2012 16:36:22" FileVersion="1.23.45.93" ProductVersion="1.0.0.1"/><Module FullPath="C:\Windows\SysWOW64\advapi32.dll" BaseAddress="0x75320000" Size="0x000a0000" TimeStamp="07/13/2009 21:14:53" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\msvcrt.dll" BaseAddress="0x764d0000" Size="0x000ac000" TimeStamp="12/16/2011 03:59:17" FileVersion="7.0.7600.16930" ProductVersion="6.1.8638.16930"/><Module FullPath="C:\Windows\SysWOW64\sechost.dll" BaseAddress="0x74770000" Size="0x00019000" TimeStamp="07/13/2009 21:16:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\rpcrt4.dll" BaseAddress="0x75230000" Size="0x000f0000" TimeStamp="07/13/2009 21:11:23" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\sspicli.dll" 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TimeStamp="07/13/2009 21:11:24" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\lpk.dll" BaseAddress="0x754e0000" Size="0x0000a000" TimeStamp="07/13/2009 21:11:23" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\usp10.dll" BaseAddress="0x74950000" Size="0x0009d000" TimeStamp="07/13/2009 21:16:17" FileVersion="1.626.7600.16385" ProductVersion="1.626.7600.16385"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\HeroBrowser.dll" BaseAddress="0x10000000" Size="0x00013000" TimeStamp="04/10/2012 12:21:28" FileVersion="0.0.0.0" ProductVersion="0.0.0.0"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\QtWebKit4.dll" BaseAddress="0x01c90000" Size="0x00b2c000" TimeStamp="09/11/2011 16:23:46" FileVersion="4.7.1.0" ProductVersion="4.7.1.0"/><Module FullPath="C:\Windows\System32\winmm.dll" BaseAddress="0x73cd0000" Size="0x00032000" TimeStamp="07/13/2009 21:16:19" 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23:55:08" FileVersion="4.7.1.0" ProductVersion="4.7.1.0"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\ssleay32.dll" BaseAddress="0x00240000" Size="0x00037000" TimeStamp="06/29/2011 23:55:11" FileVersion="0.9.8.17" ProductVersion="0.9.8.17"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\libeay32.dll" BaseAddress="0x00280000" Size="0x00100000" TimeStamp="06/29/2011 23:55:06" FileVersion="0.9.8.17" ProductVersion="0.9.8.17"/><Module FullPath="C:\Windows\System32\wsock32.dll" BaseAddress="0x72c00000" Size="0x00007000" TimeStamp="07/13/2009 21:16:20" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\dsound.dll" BaseAddress="0x6a040000" Size="0x00072000" TimeStamp="07/13/2009 21:15:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\powrprof.dll" BaseAddress="0x6a010000" Size="0x00025000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\setupapi.dll" BaseAddress="0x74fc0000" Size="0x0019d000" TimeStamp="07/13/2009 21:16:14" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\cfgmgr32.dll" BaseAddress="0x74cc0000" Size="0x00027000" TimeStamp="05/24/2011 06:34:00" FileVersion="6.1.7600.16820" ProductVersion="6.1.7600.16820"/><Module FullPath="C:\Windows\SysWOW64\devobj.dll" BaseAddress="0x766a0000" Size="0x00012000" TimeStamp="05/24/2011 06:34:20" FileVersion="6.1.7600.16820" ProductVersion="6.1.7600.16820"/><Module FullPath="C:\Windows\System32\dinput8.dll" BaseAddress="0x600b0000" Size="0x00030000" TimeStamp="07/13/2009 21:15:11" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\ddraw.dll" BaseAddress="0x737c0000" Size="0x000e7000" TimeStamp="07/13/2009 21:15:10" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\dciman32.dll" BaseAddress="0x737b0000" Size="0x00006000" TimeStamp="07/13/2009 21:15:09" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\dwmapi.dll" BaseAddress="0x73790000" Size="0x00013000" TimeStamp="07/13/2009 21:15:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\opengl32.dll" BaseAddress="0x6c540000" Size="0x000c8000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\glu32.dll" BaseAddress="0x6c510000" Size="0x00022000" TimeStamp="07/13/2009 21:15:22" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\cg.dll" BaseAddress="0x027c0000" Size="0x0056d000" TimeStamp="06/29/2011 23:55:06" FileVersion="2.2.0.17" ProductVersion="2.2.0.17"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\cggl.dll" BaseAddress="0x6a400000" Size="0x00057000" TimeStamp="06/29/2011 23:55:06" FileVersion="2.2.0.17" ProductVersion="2.2.0.17"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\PhysXCooking.dll" BaseAddress="0x00380000" Size="0x00064000" TimeStamp="10/31/2011 18:19:02" FileVersion="2.8.4.5" ProductVersion="2.8.4.5"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\PhysXLoader.dll" BaseAddress="0x01730000" Size="0x00013000" TimeStamp="11/10/2011 22:12:25" FileVersion="2.8.4.5" ProductVersion="2.8.4.5"/><Module FullPath="C:\Windows\System32\IPHLPAPI.DLL" BaseAddress="0x72c40000" Size="0x0001c000" TimeStamp="07/13/2009 21:15:33" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\winnsi.dll" BaseAddress="0x72c30000" Size="0x00007000" TimeStamp="07/13/2009 21:16:19" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\psapi.dll" BaseAddress="0x74760000" Size="0x00005000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\apphelp.dll" BaseAddress="0x739b0000" Size="0x0004b000" TimeStamp="07/13/2009 21:14:53" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\AppPatch\AcLayers.dll" BaseAddress="0x735f0000" Size="0x0008c000" TimeStamp="07/13/2009 21:14:51" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\userenv.dll" BaseAddress="0x72bd0000" Size="0x00017000" TimeStamp="07/13/2009 21:16:17" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\profapi.dll" BaseAddress="0x72bc0000" Size="0x0000b000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\mpr.dll" BaseAddress="0x73770000" Size="0x00012000" TimeStamp="07/13/2009 21:15:41" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\uxtheme.dll" BaseAddress="0x73c50000" Size="0x00080000" TimeStamp="07/13/2009 21:11:24" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Program Files\WIDCOMM\Bluetooth Software\syswow64\BtMmHook.dll" BaseAddress="0x01870000" Size="0x00038000" TimeStamp="09/20/2011 13:53:34" FileVersion="6.5.0.2300" ProductVersion="6.5.0.2300"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\PhysXCore.dll" BaseAddress="0x04f70000" Size="0x00373000" TimeStamp="11/10/2011 22:12:11" FileVersion="2.8.4.5" ProductVersion="2.8.4.5"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\cudart32_30_9.dll" BaseAddress="0x01b30000" Size="0x0004a000" TimeStamp="10/31/2011 18:19:01" FileVersion="6.14.11.3000" ProductVersion="6.0.6000.16384"/><Module FullPath="C:\Windows\System32\ig4icd32.dll" BaseAddress="0x0ac20000" Size="0x00d61000" TimeStamp="11/24/2011 20:22:44" FileVersion="0.0.0.0" ProductVersion="0.0.0.0"/><Module FullPath="C:\Windows\SysWOW64\clbcatq.dll" BaseAddress="0x763a0000" Size="0x00083000" TimeStamp="07/13/2009 21:15:03" FileVersion="2001.12.8530.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\MMDevAPI.dll" BaseAddress="0x71430000" Size="0x00039000" TimeStamp="07/13/2009 21:15:41" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\propsys.dll" BaseAddress="0x732c0000" Size="0x000f5000" TimeStamp="07/13/2009 21:16:12" FileVersion="7.0.7600.16385" ProductVersion="7.0.7600.16385"/><Module FullPath="C:\Windows\System32\AudioSes.dll" BaseAddress="0x705d0000" Size="0x00036000" TimeStamp="07/13/2009 21:14:57" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\hid.dll" BaseAddress="0x68a00000" Size="0x00009000" TimeStamp="07/13/2009 21:15:24" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\SysWOW64\wintrust.dll" BaseAddress="0x76490000" Size="0x0002d000" TimeStamp="03/01/2012 01:49:05" FileVersion="6.1.7600.16970" ProductVersion="6.1.7600.16970"/><Module FullPath="C:\Windows\SysWOW64\crypt32.dll" BaseAddress="0x753c0000" Size="0x0011e000" TimeStamp="04/24/2012 00:47:03" FileVersion="6.1.7600.17008" ProductVersion="6.1.7600.17008"/><Module FullPath="C:\Windows\SysWOW64\msasn1.dll" BaseAddress="0x76f80000" Size="0x0000c000" TimeStamp="12/29/2010 21:35:38" FileVersion="6.1.7600.16415" ProductVersion="6.1.7600.16415"/><Module FullPath="C:\Windows\System32\mscms.dll" BaseAddress="0x738b0000" Size="0x00079000" TimeStamp="07/13/2009 21:15:42" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\icm32.dll" BaseAddress="0x68cd0000" Size="0x00038000" TimeStamp="07/13/2009 21:15:27" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\avrt.dll" BaseAddress="0x69320000" Size="0x00007000" TimeStamp="07/13/2009 21:14:58" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\mswsock.dll" BaseAddress="0x72080000" Size="0x0003c000" TimeStamp="07/13/2009 21:15:51" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\WSHTCPIP.DLL" BaseAddress="0x72070000" Size="0x00005000" TimeStamp="07/13/2009 21:16:20" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\nlaapi.dll" BaseAddress="0x71e30000" Size="0x00010000" TimeStamp="07/13/2009 21:16:03" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\dnsapi.dll" BaseAddress="0x720d0000" Size="0x00044000" TimeStamp="03/03/2011 01:29:23" FileVersion="6.1.7600.16772" ProductVersion="6.1.7600.16772"/><Module FullPath="C:\Windows\System32\winrnr.dll" BaseAddress="0x71e20000" Size="0x00008000" TimeStamp="07/13/2009 21:16:19" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\NapiNSP.dll" BaseAddress="0x71e10000" Size="0x00010000" TimeStamp="07/13/2009 21:16:02" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\pnrpnsp.dll" BaseAddress="0x71df0000" Size="0x00012000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\wshbth.dll" BaseAddress="0x71de0000" Size="0x0000d000" TimeStamp="07/13/2009 21:16:20" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\FWPUCLNT.DLL" BaseAddress="0x706f0000" Size="0x00038000" TimeStamp="07/13/2009 21:15:21" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\rasadhlp.dll" BaseAddress="0x71dd0000" Size="0x00006000" TimeStamp="07/13/2009 21:16:12" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\crashrpt.dll" BaseAddress="0x17290000" Size="0x000b1000" TimeStamp="03/06/2012 15:42:20" FileVersion="3.0.2.2" ProductVersion="3.0.2.2"/><Module FullPath="C:\Program Files (x86)\NCSoft\City of Heroes\dbghelp.dll" BaseAddress="0x5ff50000" Size="0x00115000" TimeStamp="07/08/2006 17:12:34" FileVersion="6.6.7.5" ProductVersion="6.6.7.5"/><Module FullPath="C:\Windows\System32\riched32.dll" BaseAddress="0x69080000" Size="0x00006000" TimeStamp="07/13/2009 21:16:13" FileVersion="6.1.7600.16385" ProductVersion="6.1.7600.16385"/><Module FullPath="C:\Windows\System32\riched20.dll" BaseAddress="0x72f80000" Size="0x00076000" TimeStamp="07/13/2009 21:16:13" FileVersion="5.31.23.1229" ProductVersion="5.0.0.0"/></Modules></CrashLog>

 

Posted

Here's the Hijack as well. Sorry about that.

Quote:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:26:53 AM, on 7/15/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Users\TYCOM\AppData\Roaming\Dropbox\bin\Dropbox .exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
C:\Program Files (x86)\Bradford Networks\Persistent Agent\bncsaui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Winamp\winamp.exe
C:\Program Files (x86)\Yuna Software\Messenger Plus!\Log Viewer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\TYCOM\Downloads\HijackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files (x86)\Winamp Toolbar\winamptb.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files (x86)\Winamp Toolbar\winamptb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [IMSS] "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [PlusService] C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
O4 - HKLM\..\Run: [bncsaui.exe] %ProgramFiles%\Bradford Networks\Persistent Agent\bncsaui.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NCsoft Launcher] C:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe /Minimized
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - Startup: Dropbox.lnk = TYCOM\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5 017F567343CA.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab...i_4.4.26.0.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bradford Persistent Agent Service (BNPagent) - Bradford Networks - C:\Program Files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13983 bytes