The shadows of Night Ward are cold, dark and terrifying and this Thursday theyre coming to a server near you!
We will be bringing all live servers offline at 6:00 AM CDT (7:00 AM EDT/4:00 AM PDT/12:00 PM BST) on Thursday, 5/31/2012 for the deployment of Issue 23: Where Shadows Lie. At this time we anticipate that all servers will be back online no later than 2:00 PM CDT (3:00 PM EDT/12:00 PM PDT/8:00 PM BST). We do apologize for any inconvenience this may cause.
One very important note: Last week, many VIP players received an email advising them that the Celestial Armor Tier 9 VIP Paragon Reward would be retired from the Paragon Rewards Program on 6/5/2012. Because the launch of Issue 23 has been advanced, this date has also changed. This means that we will be introducing the new Tier 9 VIP Reward, The Mecha Armor costume set, on 5/31/2012 and phasing out the Celestial Armor costume set as a Tier 9 VIP Reward at the same time. As such, the Celestial Armor costume set will be unable to be claimed via the Paragon Rewards interface on this date.
For those Tier 9 VIP players planning on earning and redeeming Paragon Reward Tokens towards the Celestial Armor set before 6/5/2012 (whether through your monthly VIP subscription or through the purchase of Paragon Points); fear not, we have a solution for you! Tier 9 VIP players who earn Paragon Reward Tokens between this Thursday, 5/31/2012 and next Tuesday, 6/5/2012 who wish to redeem their tokens towards the Celestial Armor set should simply follow these steps:
Purchase your Paragon Points (if applicable). Do NOT allocate the Reward Tokens you are awarded.
Contact Customer Service by filing an in game petition. Be sure to mention the fact that you have just earned a Paragon Reward Token and that you wish for it to be allocated to the Celestial Armor reward option.
Your Paragon Point purchase or VIP Reward Token allocation will be verified by Customer Service and rewarded accordingly. Please allow up to two business days for this request to be processed.
We do apologize for any inconvenience that this change in dates may cause anyone!
For a full overview of all of the Issue 23 content, please be sure to check the overview page here!
Join in the Community Discussion here!
Kevin Callanan
Community Specialist
Paragon Studios
The shadows of Night Ward are cold, dark and terrifying and this Thursday theyre coming to a server near you!
We will be bringing all live servers offline at 6:00 AM CDT (7:00 AM EDT/4:00 AM PDT/12:00 PM BST) on Thursday, 5/31/2012 for the deployment of Issue 23: Where Shadows Lie. At this time we anticipate that all servers will be back online no later than 2:00 PM CDT (3:00 PM EDT/12:00 PM PDT/8:00 PM BST). We do apologize for any inconvenience this may cause.
One very important note: Last week, many VIP players received an email advising them that the Celestial Armor Tier 9 VIP Paragon Reward would be retired from the Paragon Rewards Program on 6/5/2012. Because the launch of Issue 23 has been advanced, this date has also changed. This means that we will be introducing the new Tier 9 VIP Reward, The Mecha Armor costume set, on 5/31/2012 and phasing out the Celestial Armor costume set as a Tier 9 VIP Reward at the same time. As such, the Celestial Armor costume set will be unable to be claimed via the Paragon Rewards interface on this date.
For those Tier 9 VIP players planning on earning and redeeming Paragon Reward Tokens towards the Celestial Armor set before 6/5/2012 (whether through your monthly VIP subscription or through the purchase of Paragon Points); fear not, we have a solution for you! Tier 9 VIP players who earn Paragon Reward Tokens between this Thursday, 5/31/2012 and next Tuesday, 6/5/2012 who wish to redeem their tokens towards the Celestial Armor set should simply follow these steps:
We do apologize for any inconvenience that this change in dates may cause anyone!
For a full overview of all of the Issue 23 content, please be sure to check the overview page here!
Join in the Community Discussion here!
Kevin Callanan
Community Specialist
Paragon Studios