Random Crashing :(


Gingeasaurus

 

Posted

Hey all,
This has been happening for a while now and I'm not really sure what causes it. Sometimes I can go hours with no problem and sometimes it crashes every 5 minutes. The screen just freezes and it stops responding. As you can imagine, this can get quite annoying. So I have run CoH Helper and hope someone can see something that can help

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at March 7, 2012 05:20 (+00:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion g6 Notebook PC
BIOS: InsydeH2O Version CCB.03.61.22F.33
Central Processor: AMD A8-3500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.5GHz
Memory: 6144MB
.Net Memory Report: 3367MB out of 5610MB available
Page File: 8768MB (2451MB currently in use)
C Drive: (SAMSUNG HN-M101MBB SATA Disk Device) 832002MB out of 934558MB (89%) free
D Drive: (SAMSUNG HN-M101MBB SATA Disk Device) 1670MB out of 15046MB (11%) free
E Drive: (SAMSUNG HN-M101MBB SATA Disk Device) 1126MB out of 4054MB (27%) free
Q Drive: () zero-size drive
F Drive: (hp DVD-RAM UJ8B1 SATA CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: AMD Radeon(TM) HD 6620G
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9641)
Video Memory: 3044 MB
Driver Version: 8.900.7.1000
Driver Date: 01/01/0001 00:00:00
Driver Language: English

Sound Device Description: Speakers and Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6341.0000
Driver Date: 01/01/0001 00:00:00

Sound Device Description: Communications Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6341.0000
Driver Date: 01/01/0001 00:00:00


WMI Information
Motherboard Manufacturer: Hewlett-Packard
Motherboard Model: (empty)
Motherboard Product: 3566
Motherboard Version: 21.27
BIOS Manufacturer: Hewlett-Packard
BIOS Name: InsydeH2O Version CCB.03.61.22F.33
BIOS Version: HPQOEM - 1
BIOS Release: 20110818000000.000000+000


Registry Information for Current User
Resolution: 1362x706
3D Resolution: 1362x706 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: -67, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.017
Music Sound Volume: 0.012

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


 

Posted

What Terra said as the HD graphics drivers seem to be tricky (hense the "works with nVidia" slogan). Something that many don't think to check, but I'd download SpeedFan and see how hot your chips are getting as well. While nVidia chips (like those in my laptops) run this game well, they also run hot so I've had to get custom copper plates put on mine for heat disipation.