I need help with the problem when creating a character

When I'm creating the character in the last stage, I skip a mistake Stach 2 download, what is it? And how I can fix it?.
help please

Please don't be offended. But "uh what"?
I'm having trouble understanding exactly what your issue is.
Can you elaborate a bit more?

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I think he's saying that he started playing, and got to the character creation screen. A message came up that it was doing the Stage 2 download (which I think is the download of the tutorial while you make a character) and he skipped it, cancelled it, or quit, or such, by mistake, before it finished. Now he's looking for help on how to put things to rights again so he can play.