Odd problem on (and only on) Virtue
By
Hyperstrike,
Posted on: 2011-09-10 23:49 in ALL ACCESS Gameplay Technical Issues Bugs
Contact Customer Support.
Likely this is something on Virtue SPECIFICALLY that they would need to fix.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Thanks for the suggestion, I've now dropped a couple lines to them as well, but figured I should update this anyhow with the results of some of my experimentation with this issue.
1 - The first two character slots on the screen are unaffected by this problem and those alts will load fine into the game.
2 - If I wait out the couple minutes of client hang, I eventually get shunted back to the login screen with the error "No mapServer connection. Try again."
3 - I cannot create new characters. As soon as I'm done customizing them and try to enter the game from the name selection screen, it hangs.
4 - While I cannot create characters, I can apparently delete them.
Straff to the left!
Started having problems with Virtue today.
On any other server, as soon as I select the option to enter the game with a character, it goes ahead and starts to load. Not the case on Virtue. I can get to the character select screen fine for the server, but as soon as I try to load in a specific character from there and into the game, the game just hangs at the select screen, when normally it should be going to the load screen.
This only began happening tonight, but the server load indicator is not peaking into the red (which I thought might have been causing some lag between client and server), and it is relatively late at night.
Anyhow, here is the dump from the CoH Helper program to give you an idea of what I'm working with:
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at September 11, 2011 02:32 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: NVIDIA
System Model: 132-CK-NF78
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 8192MB
.Net Memory Report: 4823MB out of 8190MB available
Page File: 12557MB (3822MB currently in use)
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
No problems found.
Input Notes:
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 460
Manufacturer / Chip: NVIDIA / GeForce GTX 460
Video Memory: 4065 MB
Driver Version: 8.17.12.8026
Driver Date: 8/3/2011 7:50:00 AM
Driver Language: English
Sound Device Description: Headset (Playback) (Creative USB Headset)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:43:52 AM
Sound Device Description: SPDIF Out (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1375
Driver Date: 5/5/2010 9:30:10 PM
Sound Device Description: Speakers (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1375
Driver Date: 5/5/2010 9:30:10 PM
Sound Device Description: Speakers (3- Plantronics Wireless Audio)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:43:52 AM
WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: 132-CK-NF78
Motherboard Version: 2
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20080324000000.000000+000
Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 8x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (5)
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: No
Ambient Occlusion: Balanced
Occlusion Strength: Medium
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.105
Music Sound Volume: 0.012
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 102492 bytes/second
Current Game Version: 2060.201107262317.0
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 38 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
Straff to the left!