Server not Up


Gothenem

 

Posted

Today, they have the servers down to update the game to I20.5.

At 9:34 am (EDT) I checked the server status. The page said the 10 American servers were all up and the Training room is Unknown.

I attempted to login to the game and I got the message: " Account <snipped for security reasons> is not allowed on this server. reason: Access to this server is currently restricted for internal testing by NCsoft employees to verify today’s maintenance. Your access will be restored to this server once our checks and tests are complete. Thank you for your patience."

Why then does the server status page say the server is up. On previous occasions, it would have put "Unknown" for the server status.


 

Posted

Quote:
Originally Posted by _Klaw_ View Post
That page hasn't worked properly in a long time.
Really. I have never had a problem with that page before.


 

Posted

Technically the servers are up.


I phrased that badly. The last few issues have needed tweaking so it's not reliable.


 

Posted

Quote:
Originally Posted by Gothenem View Post
Today, they have the servers down to update the game to I20.5.

At 9:34 am (EDT) I checked the server status. The page said the 10 American servers were all up and the Training room is Unknown.

I attempted to login to the game and I got the message: " Account <snipped for security reasons> is not allowed on this server. reason: Access to this server is currently restricted for internal testing by NCsoft employees to verify today’s maintenance. Your access will be restored to this server once our checks and tests are complete. Thank you for your patience."

Why then does the server status page say the server is up. On previous occasions, it would have put "Unknown" for the server status.
If you check the bottom right corner you will see, "Updated: 2011-06-24 18:25:02 UTC"
Since today is the 28th I'm not sure how useful it is.


The author of this post is speaking in generalities from his personal experience.
Your experience may vary.

 

Posted

Quote:
Originally Posted by _Klaw_ View Post
Technically the servers are up.


I phrased that badly. The last few issues have needed tweaking so it's not reliable.

So how long does this process take? This is the first time I have ever encountered it.