Unable to start CoH or view HDMI device


Aggelakis

 

Posted

So I have an HDMI cable hooked up to a large monitor. I am currently getting the floating box "No Signal" dancing around my screen. Also, I know my card will run CoH. It's a great card, here is all my info from the CoH Helper. Also could someone point me in the direction to reinstall my sound card?

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at June 20, 2011 16:45 (-04:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
System Manufacturer: Dell Inc.
System Model: Studio XPS 8100
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB
.Net Memory Report: 6382MB out of 8151MB available
Page File: 14503MB (1796MB currently in use)
C Drive: (ST31000528AS) 773230MB out of 938828MB (82%) free
D Drive: (HL-DT-ST DVD+-RW GH50N) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name:
Manufacturer / Chip: /
Video Memory: n/a
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM
Driver Language:

Sound Device Description:
Driver File:
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0T568R
Motherboard Version: A00
BIOS Manufacturer: Dell Inc.
BIOS Name: Default System BIOS
BIOS Version: DELL - 20091209
BIOS Release: 20091209000000.000000+000


Registry Information for Current User
Resolution: 800x600
3D Resolution: 800x600 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 5000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (0)
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Unknown (3)
Character Texture Level: Unknown (4)
World Detail Level (Vis_Scale): 0.510
Entity Detail Level: 0.510
Shadows Enabled: No
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 10.20050916.4
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found


-Virtue's First Naughty Girl-

 

Posted

Your video card's drivers are not installed properly. See That Monitor: section that's pretty much blank? Yeah, that.

Reinstall the drivers for your video card (utilize Driver Sweeper or an equivalent driver cleaner, someone will be along with a link no doubt). Should allow your monitor to interface properly, which will then load its default drivers - you can typically find monitor-specific drivers if your monitor has fancy doodads like USB ports or whatever, but if it's just a viewscreen with a power button, you don't have to if you don't want to.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

So now that CoH is updated, when I click to run it I get 'Detected video card or driver is currently unsupported ATI Radeon HD 5700 Series.' I updated it and still get the same error messages.


-Virtue's First Naughty Girl-